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All reviews anne frank house annex building garden suite the main hotel jacuzzi bath beautiful boutique hotel canal view bottle of champagne dinner reservations jordaan district nespresso machine perfect location hotel bar canal house three nights beautiful room amazing hotel
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Reviewed 11 November 2018

I had a great stay at this beautiful hotel with very nice staff, good location and delicious breakfast for low coast. The only tihing to make better is to have more lamps at the hotelroom, a bit dark. I would absolutely come back to this hotel when in Amsterdam next time!

Date of stay: November 2018
  • Trip type: Travelled solo
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Review collected in partnership with this hotel
Thank Sari R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsToren, Guest Relations Manager at The Toren, responded to this reviewResponded 5 weeks ago

Dear Sari R,

Thank you so much for such a kind review of your stay at The Toren!

We are so glad to see you had a great stay with us, and especially glad our staff was very nice and able to provide you with such a good experience. We really appreciate the feedback regarding providing more lights. I will definitely bring it forward as a suggestion so that we can take actions to improve.

It is such a pleasure to see you would absolutely come back to our hotel, and we sincerely hope to welcome you back for your next visit to Amsterdam soon!

Warm regards,
William Wubben
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2018

We were delighted to spend four days at lovely, The Toren hotel. The location was perfect, proximate to over two dozen restaurants and the staff's unfailing attention to their guests' likes and needs was unsurpassed. This dedication is what sets this boutique hotel apart from all others and easily recognizeable across all areas...front desk, lounge area, food service...in fact, all guest-facing interchanges. In our particular visit, my husband was uncomfortable with a cough picked up while on a river cruise. The staff unfailingly provided every consideration and concern during the length of our visit. We can't thank them enough and appreciate their kindness.

Date of stay: November 2018
  • Trip type: Travelled as a couple
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Review collected in partnership with this hotel
Thank Thom L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsToren, Guest Relations Manager at The Toren, responded to this reviewResponded 9 November 2018

Dear Thom L,

Thank you kindly for your lovely words about our staff! We were very glad to be at your service. The pleasure was all ours!

We hope your husband is feeling better and you were able to enjoy Amsterdam, regardless of his cold. We are glad you found our location to be convenient and hope you enjoyed the nice restaurants in the area. Rest assured we will let our staff know you appreciated their dedication!

Kind regards,

William Wubben
Guest Relations

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Reviewed 8 November 2018

I stayed here for one night but ended up extending a second night because I liked it so much. Says it all really. I was upgraded for free - lucky me! My room was awesome, and they gave me fruit and chocolate on arrival. It's right in the heart of Amsterdam with many interesting places in walking distance. Staff were friendly and helpful.

Date of stay: November 2018
  • Trip type: Travelled on business
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Review collected in partnership with this hotel
Thank Hogfishau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsToren, Guest Relations Manager at The Toren, responded to this reviewResponded 9 November 2018

Dear ParticiaK,

We are delighted you have enjoyed your stay so much that you decided to extend your stay! Such a big compliment! We are very glad to hear that the upgrade you have reveived was received so well. Most of all we are genuinely honored to hear you were so satisfied with the service of our staff!

We truly hope that if you decide to return to Amsterdam, you will stay with us once again!

Kind regards,

William Wubben
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2018

There is nothing to complain about at this hotel The service is excellent Our room was wonderful with a very comfortable bed. Location is great as we walked to everything. Great restaurants in the area. We really enjoyed our nightcaps at the bar with Gert and Robert. Would highly recommend to anyone considering staying here.

Date of stay: October 2018
  • Trip type: Travelled as a couple
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    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank ricknc61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsToren, Guest Relations Manager at The Toren, responded to this reviewResponded 9 November 2018

Dear Ricknc61,

Such good news that you are so satisfied with your stay. It truly means a lot to us to know when guest are so positive about the hotel like you, we are very grateful! We are glad you had a nice rest and you felt well taken care off by our staff. We will let Rob and Gert-Jan know their special drinks were well received. They must be very enchanted! Lastly, thank you kindly for considering to recommend us, that is so kind of you!

We hope to welcome you again in the near future, as it was so nice having you as our guests.

Kind regards,

William Wubben
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2018

If you want to relax in central Amsterdam, this is a place to go!
I came here for small business trip and got to stay in this hotel. Room was great, not to big not to small, very comfortable bed. Reception was very nice and helpful.
The only downside I suppose was breakfast for the price of breakfast it is better to go and brunch or have a breakfast in the city. But I still recommend this hotel, it made my few days good.

Room tip: Take a room with a view to canal.
Date of stay: September 2018
  • Trip type: Travelled on business
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1  Thank nastellian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsToren, Guest Relations Manager at The Toren, responded to this reviewResponded 9 November 2018

Dear Nastellian,

We are glad you were able to relax in our hotel from all your business appointments. It is really so kind of you to offer recommending us, this is highly appreciated! We will let our lovely reception staff know , you found their assistance so helpful during your stay, we are sure they will enjoy hearing this!

We do offer different kinds of breakfasts for different prices, We are very sorry these were not for you. We are however happy you still were able to find a breakfast to your liking!

We would be enchanted to have you as our guest again, should you ever visit Amsterdam again!

Kind regards,

William Wubben
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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