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All reviews flower market great location superior room bit dated dam square central location red light district tram stop muntplein cafes europe stops dutch
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Reviewed 17 October 2018 via mobile

I fell in live woh Amsterdam on ny first ever visit. And a huge part of that’s because we stayed at NH Carlton.
We stayed a week and trust me all of us ( very picky and different tastes) were so so happy with my choice!

From location bang in the middle of a very hip and happening neighbourhood, close to or walkable to most places for good fun, food and weed!

Tram 24 stops literally outside the main door! And this tram takes you everywhere!
Walk out and pick a lane across to wak down and discover multitude of restaurants cafes and shops!
Walk along the street beside the hotel and enter one of the best shopping lanes! Walk 30 minutes and reach dam square ! Totally brilliant!

Excellent breakfast, omelettes to order! The only hotel across our four (4star) property stays that did that! Smiling staff! Such a pleasant surprise! Well appointed rooms. No AC so they arranged small fans for our rooms.

Date of stay: October 2018
Trip type: Travelled with family
Thank Sheetaldc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim L, General Manager at NH Collection Amsterdam Flower Market, responded to this reviewResponded 23 October 2018

Dear Sheetaldc,

Wow! Thank you very much for your review on Tripadvisor. It is always good to hear that you had a nice experience in our hotel. We will pass on our nice words to our staff.

We are looking forward to welcoming you again in our hotel.

Best regards,
Tim Lebbink
Hotel Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2018

We recently stayed at the nh Carlton for 3 nights. Overall it was very pleasant and the hotel is well located for sightseeing and good restaurants. There is a tram stop right outside the door!
The rooms are clean and comfortable and yes in need of a major overhaul ....Seeing as the hotel is about to undergo a major refurb then there is absolutely no point in being critical and it certainly did the job for us! There are enough posts on this site to tell you that it may not be up to standard and will be closed for refurbishment soon, so unfair to visit then give a poor review after staying.
We only had breakfast in the hotel but there was a large and tasty selection.
All staff we dealt with were extremely pleasant and helpful.
We will certainly consider returning to the nh Carlton hotel especially since it will be all newly renovated!

Date of stay: October 2018
Trip type: Travelled with friends
Thank bandylegs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim L, General Manager at NH Collection Amsterdam Flower Market, responded to this reviewResponded 23 October 2018

Dear Bandylegs,

Wow! Thank you very much for your review on Tripadvisor. It is always good to hear that you had a nice experience in our hotel. We will pass on our nice words to our staff.

We are looking forward to welcoming you afer our renovation.

Best regards,
Tim Lebbink
Hotel Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2018

The hotel has a great location, in the center of Amsterdam. However, for the very high price we pay, we expected much more luxurious rooms, whereas the rooms are very old, curtains stained, wood broken here and there, and the rooms are very small, not to mention the bathroom which extremely small!!! There aren't even the essential amenities like tooth brush, blade, slippers etc, you have to ask for them, whereas in other hotels for less than half their prices you find them already available!!! The staff are friendly & helpful.

Date of stay: October 2018
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank mrmarwanz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim L, General Manager at NH Collection Amsterdam Flower Market, responded to this reviewResponded 15 October 2018

Dear Marwan Z,

First of all I would like to thank you for your comments on Tripadvisor. It is never pleasant to hear that we didn't meet your expectations but it does provide us to change where necessary. We will look into your comments concerning your room to make sure that we can avoid this in the future.

Once again thank you for your honest feedback and hopefully we can welcome you again so that we can show you how it should be.

With kind regards,
Tim Lebbink
Hotel Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2018 via mobile

Great place to stop, I would say that the location is so ideal. There is a tram stop directly outside of the hotel (pre booked train tickets then just jumped on the tram) You can actually walk up the tram route to get to dam square. Is literally couple streets away from randstad square.... flower market just behind the hotel. Great location would definantly stop again.

Date of stay: January 2018
Trip type: Travelled as a couple
Thank Keentravel2208
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim L, General Manager at NH Collection Amsterdam Flower Market, responded to this reviewResponded 9 October 2018

Dear Keentravel2208,

Thank you very much for your review on Tripadvisor. It is always good to hear that you had a nice experience in our hotel.

Hopefully you will choose our hotel again on your next trip to Amsterdam.

Best regards,
Tim Lebbink
Hotel Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2018

One of the best locations in Amsterdam, very bad housekeeping service, more than 4 nights, they never cleaned the room properly never changed the bed sheets.. i have been requesting them to clean at least 3 times a day and always promises without actions... in addition they have charged me more than what they told me for the first additional night... as well they promised to match and make below booking price and ad the end they never kept the deal...

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
Thank 783moh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim L, General Manager at NH Collection Amsterdam Flower Market, responded to this reviewResponded 9 October 2018

Dear 783moh,

First of all I would like to thank you for your comments on Tripadvisor. It is never pleasant to hear that we didn't meet your expectations but it does provide us to change where necessary. We will look into your comments concerning your room to make sure that we can avoid this in the future.

Once again thank you for your honest feedback and hopefully we can welcome you again so that we can show you how it should be.

With kind regards,
Tim Lebbink
Hotel Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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