Stayed for 3 nights. Already aware of ongoing refurbishment work and expected some disruption which in all fairness was minimal. Major issue was house keeping - left a lot to be desired. Two of the days no tea, coffee and milk replaced, no fresh towels despite used ones being left on the floor in the shower and bins in bedroom and bathroom not emptied. Member of housekeeping was abrupt, rude and didn't like the inconvenience of putting right what should have already been done
! Really disappointed as my partner and I stay regularly at Hiltons and I am a Gold member - expected much better service.

The hotel is currently undergoing renovations so the checkout area is crowded and with diminished space. The location of the hotel is good - small supermarket nearby and shopping at the Central Railway Station 5-10 min walk.. Concierge was helpful when we did not have sufficient information re our luggage collection for a Scenic cruise. Our room faced an inner space rather than the water. The roof top bar was good with a great view.

Exceptional service from the two waitresses Greta and Mia (I think that’s her name), were nothing but helpful, smiley, receptive. Nothing bad to write about them. I am not sure how wages work in restaurants and bars but they need a big raise for their great work!