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whugirl
Watford, United Kingdom

Great hotel except for bar

4.0 of 5 bubblesReviewed 23 May 2023via mobile
Hotel is in a good location within walking distance of the main station and the town centre.
There was a big group of us as we were there for West Ham’s game v Alkmaar. The check in was very friendly and efficient and the room was a good size with a very comfortable bed. Bathroom a very good size with a great shower.
I would have given this maximum stars but we specifically asked what time the bar closed when we checked in. We went out for a few drinks and as we were told the hotel bar closed at midnight we returned about 11pm to have a couple more and by this time there was one man on reception and he said the bar was closed. There were quite a few West Ham fans who would have spent quite a bit of money but he was adamant he was just security and not a barman. This was the night before the game so we checked again next morning and were again told midnight. When we got back from the match absolutely dying for a drink, the bar had again closed at 11. Very disappointing considering it is a very nice hotel.
Date of stay: May 2023
Trip type: Travelled with friends
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4 - 9 of 489 reviews
Reviewed 27 November 2022

Strategic location between Alkmaar central station and the city center, both are in about 500 mt walking distance. Friendly staff both at reception and breakfast. Two things I particularly appreciated:
1) the reception team had well noted my previous requests of having glutenfree breakfast as well as an early check at 1 pm and had my room key ready upon arrival, which was great
2) as during check out, the receptionist on duty was on the phone, another staff member stepped in and avoided long waiting time by checking me out.
If I go back to Alkmaar for hiking and need a hotel close to the station again, I will definitely consider staying at Amrath again.

Date of stay: November 2022
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank daria_wandert
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Front Office, Other at Amrath Hotel Alkmaar, responded to this reviewResponded 27 November 2022

Dear daria_wandert,

Thank you for writing a review!

We are happy to hear that you enjoyed your stay at our hotel. Thank you for showing your appreciation.

We would love to welcome you again in our hotel sometime.

Kind regards,

Team Amrâth Hotel Alkmaar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 October 2022

The main reason of my review is for a staff member at reception that his name is John working on the 6th of October at 12 midnight , the hotel offers zero beverages in the room and when we asked to buy some bottled water he was very rude and declined to assist us , everything in Alkmar is closed at midnight and a simple request for water is not something out of the ordinary, he was very rude and spoke to us with an angry attitude. Will never stay here again with such unprofessional staff.

Date of stay: September 2022
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Markos K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 August 2022 via mobile

Dustiest hotel room I’ve ever stayed at. Even after dusting the room daily ourselves a layer of dust would form again.
Also four star hotel without airco or even a fan… mediocre breakfast with way too few places to sit.
Oh and if staff decides to go out for the night that is of course fine but wearing the skimpiest of outfits behind the reception is just not a good idea!
Oh and if you have something to celebrate, like a wedding anniversary and order flowers on the website, it will not show up for two days straight even after asking…

awesome location btw!

Room tip: View this hotel as an ok two star establishment and you’ll be fine
Date of stay: August 2022
Trip type: Travelled as a couple
Thank Jan v
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 August 2022

Not really happy:
Booked a suite for one week and air conditioning was broken. Took them several days to fix it (a refund was promised but not given at the end) - and still it was rather noisy.
Breakfast room is very crowded and understaffed. So during peak times it is difficult to find a clean table
Apart from those issues the hotel was ok

Date of stay: August 2022
    • Location
    • Sleep Quality
    • Service
Thank lebeunk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 June 2021

Great hotel!
Not the most modern hotel but you will feel at home for sure.
Housekeeping make such a great work every day, the rooms have plenty of space and nice Windows for day light.
Even in between the pandemia they manage to give you a ver nice breakfast for take to the room.
The staff is great, specially at the reception, they will help you in whatever you need.
Huge thank you for Isa who was so friendly and helpfull.
The City is great and thw location is great, with everything you need in a really short distance.

Date of stay: May 2021
Trip type: Travelled solo
Thank 575lu_sv
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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