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All reviews hampshire hotel comfortable apartment free coffee restaurants and bars nice hotel within walking distance hotel lobby quiet location parking garage breakfast was excellent recommend this hotel inner city air conditioning would stay here again nice room excellent location canal
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Reviewed 15 April 2018

Visited April 2018

Location: Pleasant walk around ten minutes from Groningen Central Station where we arrived after taking the train post landing at Schipol Airport (train journey took about 2.5 hours- we had a lot of suitcases with us so would advise purchasing first class tickets to ensure adequate leg room / baggage space). Close to centre and in a quiet location. Surroundings were very pleasant with a canal and quite a few restaurants nearby. We booked on a Hampshire Deal which included a voucher for a two course meal at a restaurant of our choice (you have about 6 restaurant choices)- we chose to go to Hemingways (About five minute walk away) where we were allocated a variety of tapas.

Staff: Professional, friendly, they kindly booked the table at restaurant for us as part of our deal

Food: We also booked breakfast here, good selection of hot items- bacon, eggs, sausages, tea/coffee, continetal breads / pastry.

Room: Our room was equipped with a kettle which was great for making tea/coffee. Room was more spacious than expected with good lighting.

We would recommend a stay here for anyone visiting Groningen.

  • Stayed: April 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Cara L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWesternCentre, Guest Relations Manager at Best Western Hotel Groningen Center, responded to this reviewResponded 27 April 2018

Dear sir / madam,
Thank you for your review. We are glad to hear that you have liked our hotel and the environment. Also we are glad to read that the staff was able to exceed your expectations and that we were able to provide a good breakfast and room.
We look forward to welcoming you again in the beautiful city of Groningen!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

I really liked the room - felt quite recent, with neutral decoration, a good size and a nice view. Also liked the kettle and instant coffee. The bathroom was also very nice but little was provided except for soap dispensers. This being said I had all the rest so I didn’t miss anything.

Price of the room was reasonable as well, unlike the price for breakfast (a traditional mid range buffet with nothing special) and for valet parking. With these added, I’m not sure that it’s such a good value.

The location is good (on the edge of the city centre, about 10 minutes walk from the main square and access by car is very good.

Stayed: April 2018, travelled solo
Thank Krugg31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWesternCentre, Guest Relations Manager at Best Western Hotel Groningen Center, responded to this reviewResponded 6 April 2018

Dear sir / madam,

We are glad to hear that you have liked our room and the facilities in it. Besides that we are glad to hear that you have enjoyed the location of the hotel.
In response to the price value ratio, we are continuously working on ways to improve our facilities and therefore we would like to thank you for your feedback.

We are looking forward to welcome you again in Best Western hotel Groningen Centre!

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Reviewed 19 March 2018 via mobile

On arrival we found cold and unwelcoming staff who treated us like peasants. Wanted £15 for breakfast so we ate elsewhere and on checkout the male member of staff totally ignored us then ordered over to the next receptionist. Generally this hotel has the feel and grace of a prison camp and I strongly suggest you find an alternative hotel !

Stayed: March 2018, travelled with family
Thank uss-titan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HampshireCentre, Guest Relations Manager at Best Western Hotel Groningen Center, responded to this reviewResponded 20 March 2018

Dear sir / madam,

We find it very unfortunate to read your review and we would like to say that this is not our regular way of working. If we may ask, we would very much appreciate it if you would take the time to help us improve our hotel by contacting us directly on the following mail address:

info@hampshire-groningen.nl

We are looking forward to your response
.
Kind regards,
Hampshire hotel - Groningen Centre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2018

This is a centrally located hotel in Groningen within the canals of the inner city in short walking distance of various restaurants and pubs in the city centre. Pleasant and friendly staff and the twin comfort room (418) I stayed in, was large enough and clean. But the hotel is in some urgent need of a revamp and renovation. The television (decoder) wasn't working and neither was the climate control. Even when I put it on 30 degrees Celsius, it remained to cold in the room while it was freezing outside. A good shower and availability of several pillows from soft to hard, but the bed/mattress was to soft for my liking. Best Western is the new owner and will have to invest quite a lot in this property to get it up to date again.

  • Stayed: March 2018, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Will de d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HampshireCentre, Guest Relations Manager at Best Western Hotel Groningen Center, responded to this reviewResponded 20 March 2018

Dear sir/madam,

We are glad to hear that you have liked our team. In response to the rooms, we would like to thank for taking the time to improve our hotel. For the remark on our televisions, we do agree that these are not up to date anymore, therefore we have ordered brand new TV’s for all our rooms! For your remark on our air conditioning, there is a combination of the heater and the air conditioning where the air conditioning only works for cooling. We are looking into new ways to clarify this more in our rooms. Thank you again for helping us and we are looking forward to welcoming you again.

Kind regards,
Hampshire hotel - Groningen Centre

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Reviewed 26 February 2018

Warm inviting great staff and great location for us. Very pleasant stay the room could have been a slight bigger for twins but beds were so comfortable it was great to get back to the hotel and look forward to a good sleep.

  • Stayed: February 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank KPam57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HampshireCentre, Guest Relations Manager at Best Western Hotel Groningen Center, responded to this reviewResponded 20 March 2018

Geachte heer/mevrouw,

Thank you very much for you review. We are glad to hear that you have enjoyed your stay with us. We are looking forward to welcoming you again in the future.

Kind regards,
Hampshire hotel - Groningen Centre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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