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Barbara A

The perfect Zurich family hotel

5.0 of 5 bubblesReviewed 1 Aug 2024
Modern and functional rooms, very spacious with perfect amenities for families such as a kitchenette, washer, microwave. The beds were super comfy and the pillows were incredible. Plenty of closet space. Great service. Will stay here again.
Date of stay: July 2024
Room Tip: There is no restaurant but they offer in room breakfast service.
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jonathan Anthamatten, Geschäftsführer at EMA House Hotel Suites, responded to this review
Responded 23 Aug 2024
Dear Barbara A,
Thank you very much for taking the time to share your positive feedback with us. We are delighted to hear that your family liked the amenities of our Residential Suites such as the fully-equipped kitchen, washer-dryer and especially the spaciousness. We appreciate also that our sleeping comfort could exceed your expectations and remains in good memory. It would be our pleasure to welcome you back to EMA House Hotel Suites for another great Zurich visit.
Jonathan Anthamatten, General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (966)
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All reviews washing machine full kitchen living room tram stop spacious apartment well equipped kitchen the main train station old town every morning great place to stay home away from home quiet neighborhood excellent stay zurich hb continental breakfast definitely stay here again limmat river
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11 - 16 of 966 reviews
Reviewed 22 July 2024 via mobile

A very efficient, sophisticated place with a brilliant location - which is close to everything, but still a bit away from the central station which was amazing.
Loved the interiors, all of the amenities were provided were great.
The service and information provided was very helpful.
The only complaint is that the dryer provided in the room wasn’t powerful enough, but the staff graciously gave me access to the larger dryer downstairs.

Date of stay: July 2024
Trip type: Travelled with family
Thank Krishna316
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jonathan Anthamatten, Geschäftsführer at EMA House Hotel Suites, responded to this reviewResponded 24 July 2024

Dear Krishna316,
What a wonderful feedback of your memorable stay at EMA House Hotel Suites. We are delighted our that our location and the interior design as well as the spaciousness of our suites was to your liking. It is our aim to create a comfortable atmosphere beyond expectations. We regret for the inconvenience with the insufficient drying of your in-room washer-dryer, but we are glad that our staff were able to assist you in that situation. We appreciate your feedback on this matter. We hope to have the pleasure of welcoming you back to EMA House Hotel Suites during a future visit to Zurich.
Jonathan Anthamatten, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2024

Great hotel suite to accommodate a family of four. The suite was spacious, the beds comfortable, the bathrooms clean, and the in-room breakfast delicious. Oh, and the staff were super-nice. We couldn't have been more pleased with our stay at EMA House.

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Departure45969846020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jonathan Anthamatten, Geschäftsführer at EMA House Hotel Suites, responded to this reviewResponded 11 July 2024

Dear Departure45969846020,
We are delighted to hear that your family enjoyed the spaciousness, comfort and cleanliness of our suites. Your kind words about our in-room breakfast service and our dedicated staff are greatly appreciated. We aim to provide a remarkable experience for our guests and are pleased to hear that we could exceed your expectations. We look forward to welcoming you back to EMA House Hotel Suites.
Jonathan Anthamatten, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2024

We will definitely try to stay here next time we are in Zurich. We stayed in a suite with a separate bedroom and a great kitchen. There was a beautiful view of the river and super quiet. They had the sofa bed made up before we got there too. Can't recommend this place enough.

Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ben M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jonathan Anthamatten, Geschäftsführer at EMA House Hotel Suites, responded to this reviewResponded 11 July 2024

Dear Ben M,
What an amazing feedback - we really appreciate your kind words. We are glad you were able to benefit from the amenities of our Residential Suites. The river view is definitely a big plus of the EMA House Hotel Suites. It would be our pleasure to welcome you back on your next visit to Zurich.
Jonathan Anthamatten, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2024

spacious room, clean, comfortable, kind reception staffs, convenient location for public transportation, 10 mins walk from train station, supermarket.

Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Mobile62000732913
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jonathan Anthamatten, Geschäftsführer at EMA House Hotel Suites, responded to this reviewResponded 11 June 2024

Dear Mobile62000732913,
What a nice review about your time at EMA House Hotel Suites. We are glad our spacious rooms, the cleanliness and staff hospitality met your expectations. It is our ambition to create a comfortable environment for a remarkable stay. It would be our pleasure to welcome you again during another Zurich visit.
Jonathan Anthamatten, General Manager

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Reviewed 5 June 2024

Love this boutique hotel. Unique and stylish. The room interior and the deco is modern. Spacious, comfortable and clean. Very convenient, just door step to tram stop, yet in a quiet and less busy area , just few stops to the main city centre. Love everything about it. Enjoy the stay.

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Wanderer21666360893
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jonathan Anthamatten, Geschäftsführer at EMA House Hotel Suites, responded to this reviewResponded 6 June 2024

Dear Wanderer21666360893,
Thank you very much for taking the time to share your excellent experience at EMA House Hotel Suites. We appreciate your satisfaction with our unique style and the room interiors. It is fantastic to hear that you found our location convenient and enjoyed your stay. We look forward to welcoming you back on your next visit to Zurich.
Jonathan Anthamatten, General Manager

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