I paid a very reasonable price for Zurich and stayed at this hotel for two nights while taking a day train trip to St. Moritz. It's barely a five minute walk from the main station with very frequent connections to Zurich Airport. The neighborhood is quiet and seemed pretty safe. There is a grocery store around the corner and dining options within a few blocks.

The lobby and desk clerk were welcoming. I was given a key card and took the glass atrium elevator to the fourth floor. The room had a floor fan, new TV, desk chair, armoire, adequate lighting, and queen bed. The bathroom was small with bath/tub combo. Everything was new and clean. The wifi worked well. The floor was wood. Buffet breakfast was included and featured a wide array of breads, fruit, meats, cheeses and the standard fare of bacon and eggs. On the day I checked out, they held my bag at no cost.

There is one aspect of this hotel that I didn't like and that's that it's one of these 'green' hotels so most of the power only works while your room key is inserted in a slot near the door. That meant I couldn't charge my laptop while out and presumably there would issues with heating or cooling, though that wouldn't be a problem when I visited. Lastly, remember that Zurich is VERY expensive. A meal at Burger King will run you around 17CHF and even sandwiches at the grocery store were outrageously priced. Eat a hearty breakfast at the hotel! All-in-all, a nice place and a very good value.

We stayed one night (Jan 27) at this hotel and found out later that we were charged twice, we only discovered this a few days later when we saw it in our bank statement. I rang them to be told that the finance team had gone home and I had to ring back the next day. I did and was told that a refund was on its way. I asked why they charged us twice and got an email (written proof) that they needed to take a security deposit. Not having any money back after two weeks, I rang again and tried to speak to the manager but had to try several more times before I was finally allowed to speak to her. She told me that there had been an error and that I had been informed of it. I told her I hadn't and that her staff had lied about it instead. I am very upset that a hotel can lie and expect to get away with it. They tried to call their bank but have now abandoned the case, they dropped me as soon as they could. So my advice to travellers is to avoid this hotel as their manner in unprofessional and they try to avoid you once you find out they have done the wrong things. They lie and take money quickly but take a very very long time to refund it. Most of all, they are unprofessional and untrustworthy.

I want to say though that I reported this to Booking.com and they responded with care, attention and they took my case very seriously. They continue to show that they are good business and are as reliable as the Hotel Montana are lying cheats. It's been 2 weeks now and they still haven't returned the money.