Works very poorly. We got a poor room and there was no apology. the changed room was also not fully cleaned. The building is very old, there is a cold smell of fungus. There are better and the same price around the hotel. Not worthy of attention.
Totally solid stay, and very affordable.
I had a 20 hour layover from Rome on the way back to the States, and wanted someplace easy to get to from the airport and close to the lake so I could take a long walk on a balmy summer eve before the long flight the next day.
Location: one block from the lake and one block from the opera house. Amazing area for strolling, and 4 min walk from the Stadelhofen train stop, which is an 18 min direct ride to the airport. Felt extremely safe late at night (although is this just Zürich in general?).
Room: a single room with a twin bed on the 2nd floor, the window overlooked the street (my room was just above the Hotel Europe sign) and had a lovely tree to dapple the sun. Pleasantly quaint, super clean, felt almost Viennese in style (that chandelier!). Bed was very comfortable, and the bathroom and shower - while modest - was very thoughtfully designed. Water pressure was great.
Service: front desk was extremely polite and helpful, gave me a small piece of paper with instructions on how to get back to the airport in English! Danke, Hotel Europe!
I'd definitely stay here again if I'm ever passing through Zürich!
Charming smaller hotel with lots of character. Very good staff (everywhere) and wonderful breakfast. It’s an older hotel so it has fewer facilities, such as not many power sockets in the room, but internet connection was good. No tea/coffee making facilities or fridge in the room. It has its own style and made a nice change from bland chain hotels.
Arrived for Valentine’s Day …a little late due to flight delays but the Hotel Europe kept in touch and delayed out dinner at Max & Otto. The food was superb and recommendations for wine were perfect with each course. Breakfast was lovely, a little two tier cake stand of cheese, meats and pastries with the addition of fruit and eggs if required.
Location is excellent for town, just a short stroll into the old town and across the bridge into the main shopping area.
The rooms are a little basic but clean and comfortable. They could do with a bit of a refresh but perfectly fine for what we needed.
We had a great stay here twice. Beginning of this month one night then left part of our luggages here (which we did not need for this leg of our journey). They not only stored it but by the time we came back it was put into our room which was clean charming and they never charged us for this storage. We came in the morning but our room was already ready so we could have a leisurely lunch and go to our tour in the afternoon after refreshing ourselves.
I love the bathroom with the blue and white.. it’s just lovely.
We got extra blankets and the usual extra condiments like catchup and Mayo came just because they new we came from California. They gave us butter with the bread which is not customary here in Europe at all. We also got ice for the drinks.. so whatever we wished for it was there without asking. Wow.
They sell tram tickets too so we did not have to go get them first some otter place.
Good service, charming people and lovely rooms. Happy… we are definitely happy with this hotel.
Mitzi
