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Daniele F
Verona, Italy

Clean and well located

4.0 of 5 bubblesReviewed 1 May 2024via mobile
Strategically located opposite Zurich Messe exhibition halls and just a short walk from Oerlikon train station, Holiday Inn meets the expected Holiday Inn standards. Rooms are large and with lots of light, with ample and comfortable beds. The bathroom is well designed even if the shower inevitably wets the floor and the flush did not fully work! Breakfast is varied enough and fairly priced for the Zurich stanards. Service was kind and fast. Recommended.
Date of stay: April 2024
Trip type: Travelled with family
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All reviews executive room tram stop glass door business stay very pleasant stay hotel is located close to the airport swiss francs oerlikon city europe proximity
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Reviewed 26 April 2024

Upon arrival we were greeted with a smile. Fabian one of the front desk clerks took excellent care of us during our stay. He was pleasant, knowledgeable, and extremely helpful. We were even upgraded to one of the executive rooms which was quite nice. Some of the other persons who assisted and was helpful was Andrej (front desk clerk) and the manager of the restaurant Prim and waiter Junied...hopefully all names are spelled correctly. All of our needs were met, and this will definitely be our chosen hotel for future travels to Switzerland. One small suggestion would be to ensure all staff is aware that face cloths are available and in rooms upon arrival.

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
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Thank PeppermintPatti123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 April 2024

I traveled with family. We took the tram to the hotel easily. The staff very nice and kind, they prepare chocolate and gift for us. The room size is good, also very clean.

Date of stay: April 2024
    • Value
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Review collected in partnership with this hotel
Thank ping843
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 April 2024

The room very comfortable but the we have some issues with the hair dryer but it was solve very quickly by the receptionist and house keeping.
The breakfast selection was very super, fruits and the cheese on the go for the kiddos. Thank you for the warmest greeting too

Date of stay: April 2024
    • Value
    • Location
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Review collected in partnership with this hotel
Thank CarmeliaIndah
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 April 2024 via mobile

Excellent location.
Extremely clean maintained forgetting most hospitality services for shortage of staff trying their very best to answer the phone and to help. Usual business trip requiring proper services..
Quality /prices average.

Room tip: Do not expect hospitality services just enjoy the clean amenities offered..
Date of stay: April 2024
Trip type: Travelled on business
Thank brun0r0bertd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IHG Service, Owner at Holiday Inn Zurich - Messe, an IHG hotel, responded to this reviewResponded 9 August 2024

Hello brun0r0bertd,

Hosting your stay is a pleasure for us. We appreciate you for choosing Holiday Inn Zürich Messe for your accommodation needs during your business trip. Thank you for sharing your experience.

I am sorry to learn what happened. I've sent your feedback to our management team as a reference for improvements.

I hope to get another chance to host your next visit. We promise to make the value of your experience worth it for all the right reasons.

Yours in hospitality,

Jeraldine R.
Case Manager
IHG Hotels & Resorts Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2024

The hotel staff was at all times very friendly and cordial, willing to help us with everything. We did a family trip and there was everything we needed to go with the children as well. The pillows were very uncomfortable.

Date of stay: March 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jimetirado
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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