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ping843

Very Nice!

5.0 of 5 bubblesReviewed 22 Apr 2024
I traveled with family. We took the tram to the hotel easily. The staff very nice and kind, they prepare chocolate and gift for us. The room size is good, also very clean.
Date of stay: April 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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21 - 26 of 833 reviews
Reviewed 21 April 2024

The room very comfortable but the we have some issues with the hair dryer but it was solve very quickly by the receptionist and house keeping.
The breakfast selection was very super, fruits and the cheese on the go for the kiddos. Thank you for the warmest greeting too

Date of stay: April 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank CarmeliaIndah
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 April 2024 via mobile

Excellent location.
Extremely clean maintained forgetting most hospitality services for shortage of staff trying their very best to answer the phone and to help. Usual business trip requiring proper services..
Quality /prices average.

Room tip: Do not expect hospitality services just enjoy the clean amenities offered..
Date of stay: April 2024
Trip type: Travelled on business
Thank brun0r0bertd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IHG Service, Owner at Holiday Inn Zurich - Messe, an IHG hotel, responded to this reviewResponded 9 August 2024

Hello brun0r0bertd,

Hosting your stay is a pleasure for us. We appreciate you for choosing Holiday Inn Zürich Messe for your accommodation needs during your business trip. Thank you for sharing your experience.

I am sorry to learn what happened. I've sent your feedback to our management team as a reference for improvements.

I hope to get another chance to host your next visit. We promise to make the value of your experience worth it for all the right reasons.

Yours in hospitality,

Jeraldine R.
Case Manager
IHG Hotels & Resorts Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2024

The hotel staff was at all times very friendly and cordial, willing to help us with everything. We did a family trip and there was everything we needed to go with the children as well. The pillows were very uncomfortable.

Date of stay: March 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jimetirado
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 March 2024

I have stayed at this hotel twice now and have had the exact same experience both times. It is very clean and all the staff are great! HOWEVER… both times the rooms have been uncomfortably hot, changing the temperature on the thermostat made absolutely no difference the only way to lower the temperature was to open the window the tiny crack that was allowed and it made a tiny difference. Personally I would not stay here again purely down to the heat. I couldn’t sleep due to the temperature of the room. I didn’t even use the duvet.

Date of stay: February 2024
Trip type: Travelled on business
1  Thank Travel44314357750
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 February 2024

It was great! It has very polite and nice staff! All went well! The room is good and comfortable! The breakfast is very good with different options! The restaurant also has an enjoyabke choice! This turn out to be a good choice!

Date of stay: February 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Mariajosesimao
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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