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“Great location, friendly hostess”
other travellers have booked this property
From the balcony in Imperial
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From the balcony in Imperial
Imperial outside winter Imperial entrance
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Excellent
4 reviews
From the balcony in Imperial
Imperial outside winter
Imperial entrance
Imperial summer
Imperial apartment floorplan
view from living room
main bedroom
main
en suite bedroom
en suite bedroom
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 5
Zermatt, Canton of Valais, Swiss Alps

Reviews from our community

Excellent - based on 4 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Swiss7575
Geneva, Switzerland
1 review
“Great location, friendly hostess”
Reviewed 10 February 2017 for a stay in March 2016

The appartment is only a short walk from the train station, near skibus and shops. Ann (the owner) is very helpful, making sure that her guests have an enjoyable stay. Would we stay again? Yes, we have already been back four times!

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
11 Feb 2017
thank you for taking the time to write a review....and hope you keep on coming back!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
FrancesB6...
Albury, United Kingdom
Level 5 Contributor
57 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Lovely two bed central apartment with two balconies and a fab view”
Reviewed 30 August 2016 for a stay in August 2016

We stayed with family and friends in this apartment and the adjacent Imperial Studio at the end of August 2016. It was unusually warm and we appreciated the fact that we had two balconies which kept the place nice and cool. From the lounge and one of the bedrooms, you have a brilliant view of the Matterhorn and plenty of room to sit outside and appreciate it. There were two bathrooms, one with a bath as well as a shower which is something that is very nice to have after a cold winters day on the mountain. The kitchen was well equipped for those that want to self cater, we don't usually, but we enjoyed the coffee machine and the fast wifi! There were lots of little touches that make the place more of a home than a rental property and, for such a good location, Imperial is surprisingly quiet.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The balcony with the Matterhorn View
Liked least: Nothing
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
2 Sep 2016
Thank you for this very comprehensive review and I'm really pleased that it worked out so well for your family and friends. Look forward to your future visits.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
gcheadley
Santa Barbara, California
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Zermatt Apartment”
Reviewed 25 August 2016 for a stay in August 2016
1
person found this review helpful

This is a perfect place for a family (up to 5 or 6 I would say) with a great view of the Matterhorn from the back deck. Location is nice in that it is close to the train station and center of town, but just far enough that you miss out on the noise. The owner, Ann, was really easy to communicate with and very responsive to any questions and needs. I especially appreciated being able to have a late checkout when we left (no one arriving the same day) since we were moving a bit slowly at the end of our trip. All in all, very reasonably priced compared to other options (I think I looked at almost every rental in Zermatt), at least for our needs.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Everything! Nice to walk in and find a bottle of wine and some coffee left out for us.
Liked least: Nothing that I didn't like
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
25 Aug 2016
Thank you so much, and particularly for highlighting the location, the reasonable price compared to the market, and also for mentioning that I am happy to help guests. Zermatt is such a special place but it's sometimes hard to figure out the logistics, and I am more than happy to help. Look forward to seeing you back in Zermatt soon and thank you again for the very positive review.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Renato Z
Zürich
Level 6 Contributor
107 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Nice, decent vacation apartment in Zermatt”
Reviewed 28 July 2016 for a stay in July 2016
2
people found this review helpful

This is the first time we booked a rental via TripAdvisor. There wee a few glitches in the process, but in the end everything went very smoothly.

The vacation rental itself is ±standard Swiss fare. Practical, with everything there that one needs. There are two bathrooms, which is nice, and the kitchen is well equipped. Also tow balconies, one with a magnificent view of the Matterhorn. The owner lives in Geneva and Zermatt and obviously cares about her guest's well being. She added a couple really nice touches (a bottle of local wine in the fridge, a bouquet of flowers), a nice surprise upon arrival.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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