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Reviewed 4 June 2017

La Ginabelle is easy walking distance from Zermatt train station and has excellent facilities – I particularly liked the indoor/outdoor pool. The breakfasts were really good. The staff were very friendly and helpful.

On arrival I received an upgrade to a lovely room with a balcony, which had a great view of the Matterhorn!

Highly recommended. Zermatt is a great town too.

Room Tip: Ask for a room with a view of the Matterhorn!
  • Stayed: May 2017, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank KarolynTheTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fam_Abgottspon, Owner at Hotel La Ginabelle, responded to this reviewResponded 6 June 2017

Dear Karolyn, - we thank you very much for your excellent evaluation. You are reporting at its best concerning your stay with us and about the assets of our hotel. It's true we are disposing of many advantages in our house and all of them consistently convincing our guests. So we are looking forward to serve our guests always on a high level of hospitality! We thank you very much for your recommendation and we are looking forward to welcome you again with us in Zermatt! - Sincerely yours, - Hotel La Ginabelle Zermatt, - Fam. Abgottspon - Schell and staff.

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Reviewed 12 May 2017 via mobile

We chose this hotel for our family of four (2 children under 10) and couldn't have been happier. We had a two bedroom / 1 bathroom apartment type room which had plenty of space, was equipped with appropriate sized robes and slippers for each of us, and had an amazing view of the Matterhorn from one of the two balconies. Our kids are still talking about the indoor-outdoor pool which they used daily after skiing and the baby chicks (that they were permitted to hold) that were in the hotel lobby for Easter. We were able to enjoy an adult meal while our kids enjoyed themselves (while supervised) in the kids room. One of the Matterhorn Sport locations is right across the street which made renting equipment convenient - we didn't have to walk far at all to put everything in our appropriately sized ski locker for the next morning. It was our first time skiing in Europe and played it safe by spending the majority of our time at Sunnega. It is only about a 150 meter walk to the Sunnega funicular from the hotel.
The staff's attention to detail and quality of service was extraordinary. When we return to Zermatt we plan on staying at Hotel La Ginabelle.

Stayed: April 2017, travelled with family
Thank mrsclarkw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fam_Abgottspon, Owner at Hotel La Ginabelle, responded to this reviewResponded 30 May 2017

Dear Family

We thank you very much for your excellent evaluation and comment. We are very happy to hear you were satisfied by our services. You mention at a glance all our assets! Those consiste of many little details up to large facilities. Those make us just unique. Otherwise the experience of our guests is also the result of an excellent team on which we are very proud. So you had the opportunity to be served by highly motivated staffmembers. This large offer to our guests it's also the result of a pointed marketing.

We would be very happy to welcome you again with us in Zermatt!

Hotel La Ginabelle
Fam. Abgottspon - Schell and staff

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Reviewed 11 May 2017

The location is very good, being very close to the station. The staff super friendly, the rooms clean and the breakfast was quite nice (although they could work on improving their coffee!). The spa facilities also were quite good, but we went on a low season; don't know how crowded it may get during peak periods.

  • Stayed: May 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Christos L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fam_Abgottspon, Owner at Hotel La Ginabelle, responded to this reviewResponded 12 May 2017

Dear Christos, - we thank you very much for your excellent comment. You appreciate all our assets at a glance and we are able to announce that even in the highseason there is enough space in our SPA. Concerning the quality of our coffee: Each cup ist freshly brewed for breakfast or just a cup of coffee. But the taste of a coffee changes from country to country. Each country has its own blend. So you may feel a bit different to your well know coffee at home. We would be very happy to welcome you again with us! - Sincerely yours, - Hotel La Ginabelle Zermatt, - Fam. Abgottspon - Schell and staff.

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Reviewed 11 April 2017 via mobile

Fantastic holidays in a wonderfull hotel! Excellent location, clean rooms, friendly personel, high level cuisine - everything what could make winter vacations memorable!!! In addition very good spa facilities for relaxing after very good slopes of Zermatt!!!

Stayed: April 2017, travelled with family
Thank Denis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fam_Abgottspon, Inhaber at Hotel La Ginabelle, responded to this reviewResponded 15 April 2017

Dear Denis, - we thank you very much for your excellent review an evaluation. We are glad to hear, you passed unforgettable vacations with us. Among our facilities the SPA is just amazing and convinces our guests permanently! So also our services on a high level. We would be very happy to see you again with us in Zermatt. - Sincerely yours, - Hotel La Ginabelle and staff

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Reviewed 28 March 2017

The location is very good, short walk to slopes and the center of Zermatt. rooms are big and nicely decorated. Rooms are very clean.Food is amazing, service and quality.
Strongly recommended.Spa and outside pool located on premisses.

  • Stayed: March 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank Larisa Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fam_Abgottspon, Owner at Hotel La Ginabelle, responded to this reviewResponded 31 March 2017

Dear Larisa, - we thank you very much for your excellent evaluation concerning your stay in our hotel. You appreciated many of our assets contributing to an unforgettable stay for our guests. So our staff and we as well are looking every day just for the best for our guests. We would be very happy to welcome you again with us. - Cheers, - Hotel La Ginabelle, Fam. Abgottspon - Schell and staff.

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