We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (431)
Filter reviews
431 results
Traveller rating
142
203
68
11
7
Traveller type
Time of year
LanguageAll languages
More languages
142
203
68
11
7
Show reviews that mention
All reviews nice hotel located ceiling fan budget room central location own bathroom train station decent breakfast the hotel offers quiet room three nights quiet at night spent one night nice view of the lake free wifi air condition good size a wonderful stay
Filter
Updating list...
2 - 7 of 431 reviews
Reviewed 8 August 2018

Flat entrance
Reception desk not low
Small lift with lowered buttons
Not much space in room
Step up to balcony
Bathroom lovely. Shower was lowered on arrival and there a reason grab rails plus I could get my chair under the sink. High sink level however. Pedal bin not helpful for wheelchair users
I EU power socket
Lovely helpful staff
Free wifi
Close to the lake
Ceiling fan

I had a wonderful stay for 3 days. The staff are lovely and can't help enough, and I loved my afternoons reading on the balcony!

Date of stay: August 2018
  • Trip type: Travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank 358Jo_Evans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Pestalozzi, Direttore at Hotel Pestalozzi Lugano, responded to this reviewResponded 11 August 2018

Dear 358Jo_Evans,

Thank you very much for your review about your recent stay! We are glad to read that you “had a wonderful stay for 3 days” and also how well-cared for you were by our amazing team of service professionals!

We greatly value your feedback on these and your other points. They will all help us to continually improve the standard of facilities and services offered to our guests.

We wish you all the best and we look forward to welcoming you again!

Best regards

Manuela Fadani, Managing Director & the Pestalozzi Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2018 via mobile

Nice modern rooms (a bit small), good location, decent breakfast.

Would be even better with coffee/tea facility, fridge, and regular size soap + shampoo..

Ps: not all rooms have aircon!

Will gladly stay there again.

Date of stay: July 2018
Trip type: Travelled on business
Thank dimmi66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Pestalozzi, Direttore at Hotel Pestalozzi Lugano, responded to this reviewResponded 10 August 2018

Dear Marcel D,

Thank you very much for your nice review about your recent stay at Hotel Pestalozzi Lugano!
I'm glad to read that you appreciated the central location of our Hotel Pestalozzi Lugano, our breakfast buffet and the room as well.
Regarding the air condition: for a next booking we recommend the new renovated COMFORT rooms with air condition.

We wish you all the best and we look forward to welcoming you again!

Best regards,
Manuela Fadani, Managing Director & the Pestalozzi Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2018

We stayed for four days in July and we had good time. It was very hot and we were glad we had an air-conditioned room.

The hotel is in a good spot, close to the lake, shops and restaurants. There is a fantastic park by the lake which is 2 mins away.

All the staff were super friendly and offered advice on excursions.

We used the restaurant once and the food was OK representing pretty good value considering the prices of other restaurants around.

Parking is a bit of an issue. There are a few free spots available on a first-come, first-served basis. Otherwise you have to pay.

We would definitely stay again.

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank niall s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Pestalozzi, Direttore at Hotel Pestalozzi Lugano, responded to this reviewResponded 29 July 2018

Dear niall s,

Thank you very much for your nice review about your recent stay at Hotel Pestalozzi Lugano.
I'm glad to read that you appreciated the central location of our Hotel Pestalozzi Lugano, your room with air condition and our restaurant as well. But what means the most to me is how well-cared for you were by our amazing team of service professionals!

We wish you all the best and we look forward to welcoming you again!

Best regards,
Manuela Fadani, Managing Director & the Pestalozzi Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2018 via mobile

We recently stayed for two nights ('triple room Flair + 2 extra beds') which was perfect for our family of four.

Location: Superb. An easy 10-15 min walk from the station. In addition the hotel gives guests passes to use on local buses (there is a bus stop in front of the hotel). Two min walk to beautiful lakefront, 20 min lakeside walk to San Salvatore funicular.

Room: A quiet room with four beds, and a wonderful balcony with a view of the lake. Amazing! Spotless bathroom.

Breakfast: A fabulous spread to keep us going.

Staff: Friendly and efficient. We were offered the bus pass at check in.

This hotel represents excellent value for money in an expensive area - we would stay here again.

Date of stay: July 2018
Trip type: Travelled with family
Thank Kayenne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Pestalozzi, Direttore generale at Hotel Pestalozzi Lugano, responded to this reviewResponded 22 July 2018

Dear Kayenne,
Thank you very much for your nice review about your recent stay at Hotel Pestalozzi Lugano.
I'm glad to read that you appreciated the central location of our Hotel Pestalozzi Lugano, your room, the lake view and the rich breakfast buffet as well. Thank you very much for your kind words about our staff – I won’t hesitate to share them.
We wish you all the best and we look forward to welcoming you again!

Best regards,
Manuela Fadani, Managing Director & the Pestalozzi Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2018

we stayed at the Pestalozzi for a week. The rooms are simple, the upside is they are clean, the air-conditioning worked, the bed was fine etc. The staff are very friendly and helpful, and most speak some English, some speak it very well.

the location is brilliant for the convention centre - and it isn't a long walk into the centre or to the funicular railway up to the train station

we ate several times in the restaurant - food and wine were great and reasonably priced - with several Swiss wines available

Room tip: some top floor rooms have balconies
Date of stay: June 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Pestalozzi, Direttore at Hotel Pestalozzi Lugano, responded to this reviewResponded 2 July 2018

Dear David M,

Thank you very much for your nice review about your recent stay at Hotel Pestalozzi Lugano.
I'm glad to read that you appreciated the central location of our Hotel Pestalozzi Lugano, your room and our restaurant as well.But what means the most to me is how well-cared for you were by our amazing team of service professionals!

We wish you all the best and we look forward to welcoming you again!

Best regards,
Manuela Fadani, Managing Director & the Pestalozzi Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews