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All reviews san salvatore rooftop pool holiday inn family vacation live cooking walking distance modern rooms great shower kind staff comfy bed the hotel manager nice hotel lugano lake hotel location car parking night stay family room
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2 - 7 of 616 reviews
Reviewed 23 October 2018

Professional Staff, friendly and great knolege of the city and for customers always with hints and tips, lovely clean bed, we slept so good, also a nice vista on the San Salvatore, clean towels , breakfirst good

Date of stay: October 2018
Trip type: Travelled with friends
Thank Goonybird007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2018

The room was still very cold but the staff could find an elechtrical device to warm the room. The breakfast is excellent and the waiters are very professional. The receptionists are always busy and do not pick up the phone.

Room tip: the view in not very interesting around...
Date of stay: October 2018
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Mauro M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2018

Lovely staff , just on the edge of Lugano , lots of Train bus links from front of Hotel to city centre 4 mins away . The Lake is just 2 mins away. Great pool and terrace on the roof.. one negative was breakfast, ran out of bread for toast ,No bread replaced

Date of stay: September 2018
  • Trip type: Travelled solo
    • Location
    • Rooms
    • Service
Thank 81Matty42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirezioneH3, Direttore at Hotel Admiral, responded to this reviewResponded 6 October 2018

Dear guest,

We are very sorry that you did not find our breakfast to your liking, and thank you very much in the name of all the staff for his kind review that gives us reason to understand what to improve and we sincerely hope to get back soon among our guests for be able to satisfy even the small part that you do not like.

Best reguards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2018

Everything was great about this hotel. The size of the room was perfect, spacious. The bathroom had a great shower. Mattress and linens were also very good. Breakfast was not included but for 15CFS it exceeded expectations. Very good!The only thing that was a little “off” was the fact that when I booked the room through a third party it was a holiday Inn. When I reached the address It was called Hotel Admiral. I found out the name had changed after the renovation in 2014!

Date of stay: September 2018
Trip type: Travelled as a couple
1  Thank Alpinetraveler2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirezioneH3, Direttore at Hotel Admiral, responded to this reviewResponded 21 September 2018

Dear guest,

thank you very much for expressing your opinion about our structure, we are very happy that you enjoyed your stay with us.

We look forward to hosting you again

Reguards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2018

Hotel is comfortable and in a good location. Modern rooms and very friendly reception staff. In the evening the Air Conditioner started leaking water onto the floor. Unable to be fixed and no other rooms available. This kept us awake all night despite putting towels on floor. The hotel manager was on site, but refused to speak to me. Only offered to knock the city tax off the bill! To summarise, a good hotel, let down by a manager who didn’t want to deal with a problem. Very disappointing.

Date of stay: August 2018
Trip type: Travelled as a couple
2  Thank Neil T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direzione H, Direttore at Hotel Admiral, responded to this reviewResponded 31 August 2018

Dear Guest,

Thank you for the time taken for your review.
We are very sorry that I have had this inconvenience with the air conditioning.
Unfortunately I want to specify that the management was not present in that moment in the hotel to be able to talk to you but, understanding the disappointment, it was kind enough to offer you a discount for your stay by removing your taxes from your stay.

In the hope of being able to have it again among our most welcome guests, we invite you to come back to enjoy the improvements we are making to our structure,

We wish you a good continuation,

cordially

Roberto Salice
General Manager

Roberto Salice
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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