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Pauline Steele
San Diego, California

Rooms can be improved but great location and service

4.0 of 5 bubblesReviewed 25 Jul 2024via mobile
My husband and I had a good experience at the charming Hotel de la Paix. Located in a peaceful neighborhood and only a 5 minute walk to Interlaken West. It’s also very close to a big Migros supermarket and other convenience stores.

Wonderful service provided by both Norma and Hermann. I really appreciated how fast they reply to emails. We arrived very early before check in but we were able to store our luggages in the common area. You get a physical key that works for both the room and the building. Breakfast is included but unfortunately, we weren’t able to enjoy it due to early excursions and an even earlier check out time. However, I very much appreciated how they packed us a breakfast before checking out (you’d have to email them the day before to ).

The downside was that the room was pretty simple and outdated, but we were only in the room to sleep. There weren’t very many outlets available and no toiletries provided. The rooms have no AC, though I think that’s standard for most places in Interlaken, but they provided a desk fan that cooled the room even in July. There is also no fridge. I’m very short so the showers/bathroom worked for me but it would be difficult to maneuver around for those that are much taller. Two single beds were pushed together for a queen but they were comfortable.

Overall, while the rooms could be improved, we still had a wonderful stay here. I’d consider staying here again for the decent price, convenient location, and wonderful staff!
Date of stay: July 2024
Trip type: Travelled with friends
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Reviewed 18 May 2024

Stayed in this hotel for 2 Nights , its around 5 minutes from Interlaken West Train/Bus stop . Its located in residential area, hence very quite and peaceful. Its a decent hotel , with ok space and bathroom ( with tub) for 3 persons , lovely view from window ( No Balcony).Breakfast was good. Extremely pleased with the staff , all the while during our stay.

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 229rajeshm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 November 2023

The hotel itself is a pretty good distance away from the Interlaken West train station. It being far away from the Jungfrau train stations at Interlaken Est wasn't a bother because the trains and the buses are frequent between the two stations anyways.

As for the hotel itself, the staff were very nice and they have a very nice dog that you can pat and befriend, and by day 2 he was approaching me wagging his tail whenever I see him after a long day of adventure and that was a dopamine releaser!

The breakfast was continental, I didn't mind because it was free after all. Also, they do have an elevator but it is pretty old. Takes a little bit of getting used to and it only has space for one person essentially.

As for the room itself, my room was actually renovated, you can tell by the washroom and the quality of the drinking water. That was a good one.

A bonus feature for the hotel which they went above and beyond is that they offer luggage storage even after you've checked out. In my case, I wasn't due to leave Interlaken until 7 pm, and they offered to put my luggage at a room and they did it for free. So no need to scramble for luggage storage at the train station.

And additionally, if you're leaving earlier than the 7 am breakfast time, they will over you a packed breakfast. I enjoyed eating them while on the train up to Grindelwald. I totally appreciate it. So as a result, I'll be giving them 5 stars.

Date of stay: October 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
1  Thank thankunextbeach
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 October 2023

3 night stay and short 5 minute walk from Interlaken West SBB with Migros Supermarket and everything you may need.
Hosts and staff made the experience memorable and the breakfast and coffee was spot on.
My room was spacious, clean and comfortable.

Room tip: All amenities nearby
Date of stay: October 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Dougie_Mac1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 October 2023

A truly heritage hotel with an old world ambience,antique clocks and super hospitable hosts!We were on the third floor..Beautiful mountain views and we loved the quiet neighborhood. It's very conveniently located..4 mins from Interlaken west .The breakfast was wholesome and served by with warmth and love.A must stay hotel at Interlaken!

Room tip: Harder pillows!A bit larger room and bathroom.
Date of stay: September 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank taspitt72
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 September 2023

This was our third visit to Interlaken staying at this very charming Hotel which is situated in a very quiet area just a stone's throw from Interlaken West train station. The station is also the gateway to all tourist areas within this region, and all shopping and restaurants are within walking distance.

Now the best bit is the Hotel itself, run with precision by Charlotte and Hermann and all the family. Nothing is too much trouble for these lovely people who put their heart and soul into making sure that guests are 'not just a booking'! The rooms are very clean and comfortable and the breakfast menu is varied.

We would return to Hotel de la Paix time and time again and would never consider any other option when visiting Interlaken.

Date of stay: September 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank maryk48184
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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