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Global M

Amazing….

Review of Stella Hotel
5.0 of 5 bubblesReviewed 31 Jul 2024
Great location with amazing view….. hotel staff are very polite and helpful… and the best part was the swimming pool…Rooms were bigger in size and the property was clean and calm. Very near to station west and market area………::::::::::::::
Date of stay: July 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Bastian Hofmann, Owner at Stella Hotel, responded to this review
Responded 1 Aug 2024
Dear Global M,

Thank you for your kind words! We are delighted to hear that you enjoyed our hotel's location, view, staff, and facilities. We strive to provide a clean and calm environment for all our guests. We hope to welcome you back soon!

Elisabeth and Bastian Hofmann & Stella-Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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All reviews indoor pool interlaken west station recommend this hotel large balcony staff was extremely helpful minute walk bit dated air conditioning room was spacious restaurants and shops breakfast was included bread friendly hotel stayed for nights yogurt bastian elisabeth
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4 - 9 of 661 reviews
Reviewed 27 July 2024

This was my second visit and the hotel was just as good as last time. Very friendly, relaxed and comfortable. Very convenient location. Good pool, great to relax in after hikes in the mountains in warm weather. Will use again next time we travel to Interlaken.

Date of stay: July 2024
Trip type: Travelled with family
Thank poolsider2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bastian Hofmann, Owner at Stella Hotel, responded to this reviewResponded 28 July 2024

Dear poolsider2017,
we are delighted to hear that you enjoyed your visit with us at Stella Swiss Quality Hotel again. We are pleased that you found our hotel friendly, relaxed, and comfortable.
We hope to welcoming you back on your third trip to Interlaken.
Warm regards, Elisabeth and Bastian Hofmann & Stella-Team

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Reviewed 26 July 2024

So glad to find this hotel in Interlaken after having a bad experience at another hotel nearby. They were lovely and assisted us at short notice. Room was nice with a view and was very clean and comfortable. Breakfast was very good and there is a pretty garden area and terrace to have a your breakfast outside if you wish or just to relax with a coffee and book. Also there was an indoor pool which was an unexpected bonus. Plus air-conditioning throughout the hotel. Great central location but very quiet area. I have to say all the the staff and owners were so welcoming and cheerful who made you feel at home. Would love to stay at the Stella Hotel again.

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jennifermS7859VS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bastian Hofmann, Owner at Stella Hotel, responded to this reviewResponded 28 July 2024

Dear JenM,

We are delighted to hear about your positive experience at our Stella Swiss Quality Hotel in Interlaken. It is truly rewarding to know that you found our hotel lovely, our staff helpful, and the location peaceful. We are pleased that you enjoyed your room, the breakfast, and the serene garden and terrace. Our indoor pool and air-conditioning aim to provide additional comfort and relaxation for our guests. Your kind words about our welcoming and cheerful staff are greatly appreciated. We look forward to welcoming you back to the Stella Hotel in the future.

Warm regards,
Elisabeth and Bastian Hofmann & Stella-Team

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Reviewed 17 July 2024

Best view with a balcony! Delicious breakfast! Friendly and most helpful staff! Super clean room with great amenities! Recommend 100%!!! Great location to everything wonderful about Interlaken!!! Mini bar has snacks and drinks at a very affordable fee (we are not used to that in the USA).

Date of stay: July 2024
Trip type: Travelled solo
Thank LisaShadrick
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bastian Hofmann, Owner at Stella Hotel, responded to this reviewResponded 21 July 2024

Dear LisaShadrick,
Thank you for recommending Stella Swiss Quality Hotel! We are delighted to hear that you enjoyed your stay with us - especially the views, breakfast, and staff. We take pride in our cleanliness and amenities.
Looking forward to welcoming you back.
Elisabeth and Bastian Hofmann & Stella-Team

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Reviewed 15 July 2024

Room and bathroom very comfortable. Balcony had an amazing view of the mountains.
Buffet Breakfast choices were wide and constantly topped up throughout the breakfast period.
Tables to eat own snacks in breakfast room at lunch or dinner time were very useful.
All staff were very welcoming, accommodating and efficient.
Would definitely go there again.

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank adinaCardiff
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bastian Hofmann, Owner at Stella Hotel, responded to this reviewResponded 20 July 2024

Dear adinaCardiff,

We are delighted to hear that you found our hotel comfortable and enjoyed the provided service. It's wonderful to know that you enjoyed the room, it's mountain view from the balcony, and the breakfast.
We hope to welcoming you back on your next visit.

Elisabeth and Bastian Hofmann & Stella-Team

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Reviewed 11 July 2024

The walls are so thin, you could pass notes between rooms.
I listened to a production of RENT in the room above me.
It does have some breakfast but is not vegan friendly, so if that is a concern, beware, otherwise it is mostly cereal and coffee. The coffee is magical. Very good.
Otherwise, the price is much higher than the comfort and amenities.

Date of stay: June 2024
Trip type: Travelled with friends
Thank Ben W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bastian Hofmann, Owner at Stella Hotel, responded to this reviewResponded 12 July 2024

Dear Ben W,

Thank you for your visit to Stella Hotel Interlaken and for taking the time to rate us. We appreciate your feedback regarding your recents stay. Thanks to your comments we can improve our services. We appologize for the inconvenience caused by other guests noise. While our breakfast may not cater specifically to a vegan diet, we are delighted to hear you enjoyed our free coffee - also in the afternoon.

Best regards from the house with the star on the roof.
Elisabeth and Bastian Hofmann & Team.

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