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“Awful service, rude waiter!”
Review of Restaurant Opus

Restaurant Opus
Ranked #78 of 445 Restaurants in Lucerne
Price range: US$23 - US$90
Cuisines: Italian, Mediterranean, Wine Bar
More restaurant details
Restaurant details
Good for: Romantic, Local cuisine
Dining options: Breakfast, Dinner, After-hours, Buffet, Outdoor Seating, Reservations
Reviewed 20 October 2018 via mobile

We just visited this lovely wine bar but the service was so bad we left before any wine arrived. Had to hang about waiting to be seated, then more waiting to order wine. Waiter kept saying he was in his way but continued to ignore us and chat and serve others. Eventually he brought two glasses to the table but still nothing?! We sat for a further 10 minutes and then decided to leave. Think we might might have been deliberately ignored but not sure why. A poor experience, avoid this place

Date of visit: October 2018
1  Thank Tina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 487 reviews

Reviewed 25 September 2018

Staff was very unfriendly and stressed. We had to wait for a long time to order and pay. The waitress got mad at us for not telling her that we want to pay by card and not cash before she arrived. Very regrettable experience.

Date of visit: September 2018
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1  Thank sophieluzia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 September 2018

We read about this restaurant in Wine Spectator magazine a few weeks before we left for our trip to Switzerland. So we made a reservation. The restaurant in in a beautiful spot on the Reuss river in Lucerne. We sat outside since it was a beautiful night. I would like to mention here that there was actually a table reserved for us. Many restaurants take reservations but don't really set aside a table today. The food was quite good and the wine list superior. This is a beautiful wine cellar inside where you can eat also. I wasn't particularly pleased with our waitress but that did not detract from the experience.

Date of visit: July 2018
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Thank Carolyn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2018

We had a great experience! The setting and views were perfect. The service and meal were above average. Would definitely recommend.

Date of visit: September 2018
    • Value
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Thank Traveler1788890
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2018 via mobile

Gorgeous waterside location, friendly staff, abundant wine list, great coffee and the hot/cold salad buffet is great value for the area and very fresh.

Date of visit: September 2018
Thank lucya908
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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