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All reviews old town city gate great hotel room was spacious the bus river cruise small bar public transport recommend this hotel the hotel staff street noise hotel is located coffee machine excellent location excellent stay booked this hotel great room
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Reviewed 29 May 2017

We stayed one night - room 409 - and were very satisfied with the hotel. Parking is 15 CHF / night either in the garage or on one of the 4/5 places in front of the hotel. Despite being on a busy intersection, the room is very quiet (except for the tram). The reception staff is extremely friendly and professional. Free coffee, fruit and water are offered. Free wifi works well. The hotel offers free public transport for the duration of the trip and wifi log in at a number of spots in town. The bedroom is large, airconditioned and well fitted out. The bathroom is large but has a tiny sink - odd. Shower inside the bath-tub is not great but all works well. Amenities fit for a 4 star hotel - which this is. Breakfast is good - not great - and served on the 5th floor. Staff is also helpful there. The breakfast offer is of good quality but a bit limited. There is a small garden at the entry of the hotel and a bar. We saw a sign for a fitness but did not try. Excellent hotel - great staff - a place we would come back to.

  • Stayed: May 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Marcinbrussels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia B, Manager at Hotel Spalentor Basel, responded to this reviewResponded 30 May 2017

Dear guest
Thank you very much for your fantastic rating and your lovely review. We are very pleased that you felt so comfortable with us and that we were able to convince you of our staff and service! We will be very happy to welcome you back at our hotel on your next trip to Basel. Have a fantastic summer! Julia Breisacher and the whole team

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Reviewed 29 May 2017 via mobile

This is a pretty nice hotel. I admit I was worried when I got off the elevator and saw two large bathrooms in the common hallway...didn't I have a bathroom in the room? The answer is that there are barrooms in the rooms! Breakfast was simple but delicious.

A fairly big negative is the parking. It really doesn't exist and your options are to park pretty far away at an expensive city garage or park on the street as long as you remove yourself your car before 8 am. They definitely aren't set up for later arrivals.

Stayed: May 2017, travelled with family
1  Thank vblex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia B, Manager at Hotel Spalentor Basel, responded to this reviewResponded 30 May 2017

Dear guest
Thank you very much for your kind review and your great taring. Fantastic to read that you enjoyed the stay and our delicious breakfast buffet. Hopefully you will get a parking lot from our hotel on you next visit to Basel. We wish you a lovely rest of this week. Julia Breisacher and the whole team

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Reviewed 28 May 2017

Our room was simple but nice, with faux wood, and not carpeted floors. The bed was great! The one negative was our bathroom was too small. But we were amazed at how clean the hotel, and all of Basel was. And the hotel staff was extremely polite and helpful.

Stayed: May 2017, travelled as a couple
Review collected in partnership with this hotel
Thank jeffpU424ZA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia B, Manager at Hotel Spalentor Basel, responded to this reviewResponded 30 May 2017

Dear jeffpU424ZA
Thank you very much for your lovely review to your stay at our hotel. We are glad to read that you were happy with your room especially the bed as well with our service and staff. Hopefully you will be back in Basel again and we would be very happy to welcome you back at our house then. Have a great summer! Julia Breisacher and the whole team

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Reviewed 26 May 2017

Light airy large room with a superking bed. Great location within walking distance of the river and old town.
Only critisicm is the curtains in our room were slightly too short allowing the early morning sun in too early!

Stayed: May 2017, travelled as a couple
Review collected in partnership with this hotel
Thank Daniel53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia B, Manager at Hotel Spalentor Basel, responded to this reviewResponded 30 May 2017

Dear Daniel53

Thank you very much for your kind feedback and your fantastic rating. We are very glad to read that you were happy with your room and the location of our hotel. All the rooms do also have rolling shutters next to the curtains. Hopefully we can welcome you back very soon. Have a lovely summertime! Julia Breisacher and the whole team

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Reviewed 25 May 2017

The hotel is located close to the university and just outside the old city gate after which it is named. It is next to a busy road but there is no real traffic noise inside. The rooms are well furnished and comfortable with good bathrooms. Staff are professional and efficient. Breakfast is served in a top floor setting - good. The hotel looks rather nondescript from the outside but internally it is more than acceptable.

  • Stayed: December 2016, travelled on business
    • Value
    • Location
    • Service
Thank detoxed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia B, Manager at Hotel Spalentor Basel, responded to this reviewResponded 26 May 2017

Dear guest,
Thank you for your nice feedback and the great rating to our house. We are very pleased that you felt so comfortable with us and that we were able to convince you of our service as well as the location of our hotel! We would be very happy to welcome you back on your next visit to Basel. Have a lovely weekend. Julia Breisacher and the whole team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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