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All reviews train station comfort room main tram basel airport the main hotel excellent location tea and coffee making facilities hotel breakfast tram noise burger king trams and buses good size sitting area comfortable hotel beautiful city comfy bed large bathroom
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Reviewed 5 October 2016

  • Stayed: September 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Manager_Victoria, Manager at Hotel Victoria, responded to this reviewResponded 29 November 2016

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Reviewed 29 September 2016 via mobile

Ideally located as directly opposite the Swiss/French Basel train station and the metro link station. We stayed in the Double Comfort room which was beautiful decorated. The whole hotel was decorated in an Art Deco style. Every part of the hotel was immaculately clean. Beds were comfy with feather duvets and pillows. Well stocked mini bar and tv with many channels. The staff were extremely helpful and provides excellent customer service from check-in to booking a restaurant for us to providing bath robes, luggage storage and even allowing me to charge my phone at receptions after we'd checked out and waiting for our transfer to the airport.
We had breakfast twice and it was good value for money, provided excellent choice and tasty.
Would definitely recommend.

Stayed: September 2016, travelled as a couple
Thank atjh_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Victoria, Manager at Hotel Victoria, responded to this reviewResponded 30 September 2016

Dear valued guest
Many thanks for your great feedback. We are very happy that you enjoyed your stay with us and hope to welcome you soon again at the Victoria.
Kind regards
Hotel Victoria
Thomas Buser, Hotelier

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Reviewed 22 September 2016

Was on a business trip to Basel and had chosen this hotel for its excellent location. The hotel is just a bus ride directly from EuroAirport Basel Mulhouse and next to Basel SBB. There are many trams that passes through this location which makes the hotel a great location. Hotel staff were friendly and the hotel room was clean. There's McDonald and Coop around the corner of the hotel and a Migros in Basel SBB station.

  • Stayed: April 2016, travelled on business
    • Location
    • Rooms
    • Service
Thank thefake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Victoria, Manager at Hotel Victoria, responded to this reviewResponded 30 September 2016

Dear valued guest
Thank you very much for taking the time to share your experience of your recent stay with us. We are happy that you enjoyed our excellent location and our friendly staff and looking forward to welcoming you sonn again at the Victoria hotel.
Kind regards
Hotel Victoria
Thomas Buser, Hotelier

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2016

This is a modern, business class hotel that is conveniently located across from the train station and a major Tram stop. Clean rooms are nicely furnished with desk, comfortable bed and large flat panel TV. For quiet rooms, ask for the court yard area. For views, ask for the front of the hotel. I tried both. Surprisingly, the front rooms were fairly quiet as the windows seemed to be built to dampen noise.
Best value will be on the weekends.
Co-op grocery store is next to the hotel for food. Room has small frig.
Tram to old downtown is less than 10 minutes - trams run every few minutes. Take the 8, 10 or 11.

Room Tip: For quiet rooms, ask for the court yard area. Front rooms have a nice view of the train station.
  • Stayed: September 2016, travelled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank ravenspirit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Victoria, Manager at Hotel Victoria, responded to this reviewResponded 30 September 2016

Dear valued guest
Many thanks for your nice feedback. We hope to welcome you soon again at the Victoria.
Kind regards
Hotel Victoria
Thomas Buser, Hotelier

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2016

This is one of these hotels right in from t of the railway station, thus highly central and of course very convenient if you arrive by train. Front desk is professional and efficient (and we were offered a free upgrade without asking which is always pleasant!) and the room was simple but large enough and nicely equipped, including with tea/coffee, safe etc. No problem. Actually there is not much to complain about, except maybe that the noise of the trams passing on the square just below the windows are quite perceptible despite the double layer windows. Another point is the highly variable price of this hotel (and its neighbors), they seem to adapt their prices significantly and rapidly according to the various events in town, meaning that you always have to check for your exact trip date and might be surprised by the variations. Still, there are periods when this good hotel is an excellent choice.

  • Stayed: September 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank JMGeneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Victoria, Manager at Hotel Victoria, responded to this reviewResponded 29 September 2016

Dear valued guest
Many thanks for your nice feedback. We are happy that you enjoyed your stay with us and are looking forward to welcoming you soon again at the Victoria hotel.
Kind regards
Hotel Victoria
Thomas Buser, Hotelier

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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