We booked in advance places and visit+diner in Siena for the palio.
Firstable, we had the planing and the meeting point in the hotel which is not convenient just when we arrive for the check in,
Secondable, impossible to join the group at 2pm in Siena, with all the people and tour at the same area, we tried to call the phone of the guide and he never answer...we visit alone Siena...
At the meeting point after the palio for the diner, 7 pm, nobody at the meeting point. We wait 2 hours for nothing cause a changement of meeting was said at 2pm at the first point (but we wasnt there and nobody was teeling us....). THIS DAY WAS A NIGTHMARE, NO PROFESSIONNEL TOUR AND NO APOLOGIZE FROM THEM DURING A LONG TIME EVEN WHEN I CONTACT THEM BY MAIL.....AND FOR THE PAYMENT OF 1000 EUROS FOR 2 PEOPLE, THEY JUST WANT US TO REFUND 140 EUROS.....A JOKE.......MAYBE THEY WANT TO HAVE STILL MONEY BENEFITS FROM MY NIGTHMARE......
I advice everybody, whatever they say, to never book with this tour....the bigger scam EVER