Cleanliness of the room & toilet in general is great, the wooden tiles gave a clean-feel! Furniture/closet was well maintained.The bed and pillows were comfortable, room was spacious and quiet. We had our own outdoor balcony at the roof and the windows were able to open up to allow fresh air. Toilet shower space was a little cramp.
Location was really good less than 5 mins walk from the main station (just across the street). Breakfast spread provided was decent. Easy to walk about to grab food downstairs as there are a number of restuarants available down the street (when you check in the hotel gives you a special discount coupon at one of the eateries beside the hotel) and it is convenient to walk towards the Basilica di Santa Maria Novella from where we were staying.
The hotel/staff went the extra mile to surprise us by placing a bottle of champagne & a letter in our room (it was our honeymoon and I briefly mentioned it when I booked the room), a really sweet gesture out of all the other hotels we stayed in during our recent Europe Honeymoon trip!More
- Free Wifi
- Breakfast included