We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (795)
Filter reviews
795 results
Traveller rating
335
343
100
11
6
Traveller type
Time of year
LanguageAll languages
More languages
335
343
100
11
6
Show reviews that mention
All reviews old town safe box long shot two blocks granita pastries bus and train small criticism ortigia island high ceilings big hotel hot shower public parking nice hotel lovely building bed and pillows coat hangers
Filter
Updating list...
3 - 8 of 795 reviews
Reviewed 24 September 2018 via mobile

This hotel is centrally located and is clean with spacious rooms by European standards. Two blocks from Old Town and middle of shopping district. Public parking one block away and cheap. Room had a few minor running water issues. Has a restaurant and friendly staff but do not recommend. All our dishes were very salty. Too many really good restaurants around. Worth the stay.

Stayed: September 2018, travelled as a couple
Thank domtt62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2018 via mobile

There were many nice aspects to this hotel. Our first impression was the generous size of the room with a small lounge area on entry. The walk-in shower was much appreciated as we admired the smart tiles in the bathroom.

Bath robes, slippers, tissues next to bed were only some of the special touches.

Breakfast was very good with considerable variety including another flavour granita.
In the lounge area, adjacent to reception, one could help oneself to a refreshing lemon granita. I encourage other hotels to copy this!
We were very happy with this hotel.

Stayed: September 2018, travelled as a couple
1  Thank Marilyn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2018 via mobile

Stayed for a week. Rooms have lots of space but little storage room. Showers on the small side. Breakfast was good, plenty of fresh fruit, despite some other reviews, pastries galore! Compared to other 4* it was on the lower end but it was fine for what we wanted. Beds comfortable, WiFi excellent. All in all a good stay

Stayed: September 2018, travelled with friends
Thank ebell2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2018 via mobile

3* is coming from a 5* for Alessandro at the reception and the location and a 2* for all the rest.

Location is perfect, just in the main road 5 mins away from the entrance of Ortigia. If you have a car there’s a big parking just 3 mins walk away.

Check in experience was not that good the guy was not having patience even to explain few things for us, he gave us a map and then manage yourself!
Wi-Fi is very very weak in the room, it keeps disconnecting, I called to inform them but nothing happened.
The room is spacious but sort of empty and outdated, bed and pillows super uncomfortable, hairdryer is very old model, the one with the long tube, they don’t have slippers in the room, they don’t provide coffee or tea facilities in the room, they don’t even provide a complimentary water in the room, they don’t have bathrobe, there are 2 safe box and both of them not working (we had to call the lady to reopen one and then it was not working anymore)
The building is old and outdated with broken dirty carpet around.
Breakfast has a good selection of pastries.
Then the day before leaving we had the luck to meet Alessandro at the reception which completely turned the overall super bad in something a big less bad...he is very professional! While the guy in the morning advised us to give the car to park to some sort of private garage he instead showed us a big public parking closed by, he showed us also the complimentary granita they offer to client, he is very professional, guest oriented! Thank you Alessandro!

Stayed: September 2018, travelled as a couple
Thank patryber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2018

Location was perfect to discover ortiga and area. Big large room, clean. Great breakfast, great selection of dishes, staff friendly, nearby public car park. At the reception very ready to help. We Will come back

Room Tip: good location for trips around
  • Stayed: May 2018, travelled with friends
    • Location
    • Rooms
    • Service
Thank Tatjana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews