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All reviews swimming pool reverse order hair pin bends howard johnson overlooking palermo great hotel to stay view from the balcony star hotel barking dogs yogurt worked fine rooms are fine transfer from the airport palermo city centre lovely terrace shuttle service rooms are spacious and clean
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Reviewed 10 June 2017 via mobile

What an incredible view our room boasted!

Clean tidy and very comfortable. Gorgeous pool area too.

Service at the front desk was a bit disappointing. No effort was made to even be friendly. The attitude of front house doesn't reflect the funky old school vibe of hotel.

We had a great stay even if there was blaring music until 1 in the morning - a lot of Simply Red made it a bit more bearable.

Date of stay: June 2017
Trip type: Travelled with family
Thank Munro83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2017

the view from this hotelwas amazing but this was all that was amazing about this hotel. I stayed here a week ago (May18) & from the moment we arrived we were disappointed! The staff were very unhelpful. The porter did not even offer to help with our bags. We tried our best to communicated in the little Italain we new but even this did nt brak the ice! It was very disappointing concidering the reviews we hadrad ontrip advisor ravd about this place. We could not even get any room service after 8pm or before 7pm for that matter! The buffet breakfast was appalling! No hot food & only cereal, yoghurt & cakes availble & no fruit. S

Date of stay: May 2017
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Raynor C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bel32010, Direttore generale at Hotel Bel 3, responded to this reviewResponded 29 May 2017

Hi Raynor C
Your legitimate criticisms are for a 4 star hotel! We are a 3 star and we are not obliged to have a bellhop.
The room service H.24 can also be found in a 4 star hotel.
We are sorry for breakfast but we serve an Italian breakfast, not continental with salty, with a majority of sweet food like croissants, pies, jams and yogurt.
Thank you and greetings.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2017

Everybody was helpful, the room was clean and we had a good night in this hotel. Fantastic view over the city while you sit in the pool having a drink... Will stay there again next time I'll be in Palermo. The stuff helped me ordering sushi and organized a free parking for us. Great value and a great view over the city of Palermo!

Date of stay: May 2017
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank feinesser13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bel32010, Responsabile relazioni con la clientela at Hotel Bel 3, responded to this reviewResponded 29 May 2017

Dear Guest
thank you so much for your lovely review from our Staff!
Kind regards

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Reviewed 19 May 2017 via mobile

We stayed here for 3 nights recently. The hotel is quite a distance out of Palermo and therefore a car is desirable. The hotel offers free parking but we did in fact pay a parking supplement when booking the hotel throughHotels.com.

The hotel is somewhat soulless but does offer good views over the city. There is no where else to eat apart from the hotel restaurant which offered a reasonable set menu at 18 euros per person. Breakfast, however was a different story. The choice was extremely limited - the croissants were cold and at one meal they were certainly not fresh. Coffee came out of a machine which did not seem to work efficiently- quite frankly it was awful!
The hotel needs to pay some attention to its sound proofing. We had a room on the third floor and were constantly disturbed by the people above us walking across the floor and by the noise of the television in the next room.
I would not stay here again.

Date of stay: May 2017
Trip type: Travelled with friends
Thank TrishYorkUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2017

We stayed here a few years ago and did enjoy our stay, the view is wonderful, it was very good value for money too - it was very enjoyable to have breakfast on their roof terrace or swimming the infinity pool in the afternoon... but it was an effort trying to get into the city center and back, and being the only hotel guests at the time was kinda spooky. But remember this being an enjoyable, comfortable stay nonetheless, 3.5/5 for me.

Date of stay: June 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
Thank j-thunderbolt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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