We were two families staying here and the home was perfect. Very easy to get to by water taxi. Alice met us with no problem and was helpful and nice. Home is as advertised and was authentic and made us feel like we had our own little piece of Venice. Plenty of room for four adults and six children with space on the second floor for them to hang out. In a great location. No TV which is wonderful and internet and heat works great. We would happily stay here again.