We were sent here by a close friend who visits several times a year and says this is his favorite restaurant. We saved it for the last night of our wonderful trip to Venice. We love Venice and come here as often as we can. This was an awful experience. We got lost on the way and when we arrived 13 minutes late we were asked to leave. The owner said that it is their policy. I promise that this is exactly what happened. We were stunned. We are an older couple and my husband walks with a cane. I think they could look at him and understand that we maybe took a long time getting there from where we were staying down near the Accademia. It really freaked us out. Also, the restaurant was empty at the time except for one table inside and two outside. We apologized but she said that it was a matter of policy.