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All reviews top floor excellent location very nice hotel turin shroud within walking distance superior room around the corner major attractions excellent breakfast quiet location business trip comfortable rooms hotel is located inner courtyard main sights public areas old building
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Reviewed 15 September 2018 via mobile

The reception and service was wonderful. Our room was clean and maid service was prompt and thorough. The highlight of our stay was the service provided by Eleanora at the bar. She was very professional and went out of her way to serve us in the lounge sitting area every night. She also made reservations at an outstanding restaurant that she recommended where she knew the owner. Without that I don’t believe we could have gotten in. Eleonora made our stay at NH special and memorable.

Date of stay: September 2018
Trip type: Travelled on business
Thank Gator1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriella G, Direttore at NH Torino Santo Stefano, responded to this reviewResponded 18 September 2018

Dear Gator1978,

First of all, thank you for choosing NH Santo Stefano, but, in particular we would like to thank you very much for this wonderful comment through Tripadvisor!

We are happy you appreciated so many aspects of your stay with us at NH Santo Stefano!

Thank you for mentioning Eleonora, who works hard day by day to offer the best service to our guests: I will share you comment with her and I'm sure she will be very proud!

We hope to welcome you back soon in Torino, Arrivederci!

Gabriella Grimaldi - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2018

Centrally located close to the main city market. We had a family room for three adults (child), with two bathrooms. The room had generous proportions and was perfect as a family room. The hotel has limited underground parking, which can be a challenge as the spaces are , very narrow. My car got damaged, but only noticed when I returned home!!!
Breakfast is acceptable, standard fare, probably grab a coffee-croissant if I returned in a local cafe.
They have coffee/tea making facilities in the room.
All the staff were friendly and helpful. Would recommend.

Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank ISGeneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriella G, Direttore at NH Torino Santo Stefano, responded to this reviewResponded 18 September 2018

Dear Ian,

Thank you very much for the preference shown towards NH Santo Stefano and for sharing your experience with us and the other travelers!

We are glad that you enjoyed the family room and the friendliness of our staff: we work with passion every day to guarantee a special stay to all our guests and your words confirm that we are going on the right direction!
We are sorry about the size of the parking slots, but as we are in the heart of the old roman quarter the management of the city of Torino did its best with the space available; we do regret that your car got damaged, maybe in our parking, and that you discovered it only once home: we would have been happy to be of help.

With regards to the breakfast, as we consider our buffet one of our strengths, we are really sorry that this service did not meet your expectations: we have a wide range of fresh and local products, as well as many juices to choose from.

Thank you once again for your precious feedback, we will certainly try to improve the aspects that you mentioned.

We hope to welcoming you soon in NH Santo Stefano or another NH Hotel in the world!

Arrivederci!

Gabriella Grimaldi - General Manager

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Reviewed 31 August 2018

the hotel is located 2-3 minutes walk from the main piazza in turin, the service is amazing, the rooms are very large and clean , the bathroom is large clean with all the equipment you need. the breakfast is just amazing, with service of a waitress, drinking an
amazing coffee in the morning, a large parking is located few steps
from the hotel(expensive) perfect hotel

Room tip: try not to be with a car in turin, you dont need it and the parking is expensive
Date of stay: August 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank sammy1420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriella G, Direttore at NH Torino Santo Stefano, responded to this reviewResponded 1 September 2018

Dear sammy1420,

above all thank you for taking time to review our property.

We are glad you had a good time in our NH Santo Stefano: it's a pleasure for us receiving such a nice review!
Thank you also for your appreciation about the variety of the Breakfast AntiOx. As you said, it is another NH Must to try!
We love having enthusiastic Fan like you and for this reason we really hope to welcome you back soon...To Feel again the Extraordinary with the NH Santo Stefano and for confirming you that we are your favorite Hotel in town!

Thank you again and ARRIVEDERCI!

Gabriella Grimaldi - General Manager

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Reviewed 14 August 2018

This hotel is the perfect location for any traveler who enjoys walking around a beautiful city and exploring. There are many great restaurants, cafes,shops etc. that are only minutes walking distance away.

The hotel is clean, modern, and the beds are comfortable. The breakfast offering suits any taste/desire.

My favorite experience within the confines of the hotel was the friendly staff- specifically, one host named Eleonora who went out of her way to be accommodating by fixing up a variety of aperitifs that I was able to enjoy while waiting to go out one night.

Date of stay: July 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank Patrick G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriella G, Direttore generale at NH Torino Santo Stefano, responded to this reviewResponded 20 August 2018

Dear Patrick,

we thank you for choosing to stay with us and I am glad to hear that your experience at NH Santo Stefano was a memorable one!

As you mentioned, the central location of our hotel is definitely one of our strengths: worldwide known museums and many other attractions are reachable with pleasant walk under Torino’s arcades.

Thank you for mentioning our staff and Eleonora, who work hard day by day to offer the best service to our guests.

We hope there will be soon another chance to welcoming you again and we will do our best to surprise you with a new NH Experience!
Arrivederci

Gabriella Grimaldi & Staff

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Reviewed 11 August 2018

As soon as you walk into the reception area this hotel gives you the "wow" factor? The hotel is very clean, the staff are extremely friendly and helpful and the rooms are very comfortable. To continue the "wow" factor you even get an amazing view over Turin and beyond from up on the panoramic viewing area at the top of the building. The hotel is ideally situated for central Turin. My wife and I have had the pleasure of staying at many city centre hotels in both Europe and beyond but this is one of the very best. Cannot recommend it highly enough.

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Simonwheeler186220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriella G, Direttore at NH Torino Santo Stefano, responded to this reviewResponded 13 August 2018

Dear Simonwheeler186220,

First of all, thank you for choosing NH Santo Stefano!
But, in particular we would like to thank you very much for this wonderful comment through Tripadvisor.
We are happy to know that you were welcomed in a friendly way by our Team and that you enjoyed the stay in our hotel.
We do our best to meet the needs of all our Guests and we are glad that you lived a "wow" NH Experience!
We hope to welcome you back soon...To Feel again the Extraordinary with the NH Santo Stefano and to confirm that we are your favorite Hotel in town!
Thank you again and ARRIVEDERCI!

Gabriella Grimaldi & Staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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