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All reviews junior suite lovely art deco star hotel via roma marble bathroom steam bath sitting room breakfast buffet classic hotel beautiful hotel park the car walk in closet the heart of the city staying at this hotel centro storico egyptian museum american bar
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Reviewed 22 April 2018 via mobile

My wife and I decided to start our honeymoon here with 2 nights. Well, so far very disappointing. Booked a junior suite, and guess what first night no turn durn service. Room not prepared, still same old wet towels from the morning after 12 hour flight, no bed water,, no pillow choice...
This is at best a 3 star hotel with 5 star prices!
You expect a lot more from 5 star hotels ...
No one be even bother to collect towels from earlier at my door...
No services exist after 11pm at this hotel...

I will surely not return or recommend this to any of my friends family or colleagues...

Stayed: April 2018, travelled as a couple
Thank mark h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrincipidiPiemonte, Direttore at Hotel Principi di Piemonte, responded to this reviewResponded 24 April 2018

Buongiorno mark h
thank you for your visit and for the time spent on the review. Our Guests' point of view helps us understanding if we are offering a good service and where we have the chance to improve.
When the Do-not-disturb sing is hanging on the door we do not enter the room and always leave a message that informs that we have been trying to get into to clean it up.
I am sorry we couln't catch the message that you wanted the towels changed once left in the corridor: we normally expect a request on the Housekeeping extension, same number where you can ask the pillow choice.
I also take this chance to confirm that some of our services have a limited schedule (Housekeeping from 8:00 till 23:00) but we do offer 24hours at front office, on porterage, valet service and Food &Beverage (with a limited carte, as indicated in the room's menu).
I stay at complete disposal for any further clarification and hope you will give us a new chance to show you the quality of our service.
Arrivederci.
Alessandra Freda and Staff

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Reviewed 5 April 2018 via mobile

Saved the best hotel to last in our Italian tour and ski trip. Nothing was too much trouble here early check in city view room. Even got free use of the spa with only us in it. Bar man was excellent and a constant flow of nibbles with our drinks. Even met Serbia football tea who were very polite

Stayed: March 2018, travelled as a couple
Thank cockerhoop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrincipidiPiemonte, Direttore at Hotel Principi di Piemonte, responded to this reviewResponded 5 April 2018

Dear cockerhoop

thank you for your appreciated review: we are glad that you have been able to take advantage from our super location and to benefit from our services and hope to have the chance to welcome you again either at Hotel Principi di Piemonte, or in any other Property of the Gruppo UNA world.

Best regards.

Alessandra Freda & Staff

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Reviewed 4 April 2018 via mobile

One of 2 hotels i chose in Torino for my weddi g guests.
Best choice i made as the handling of the guests and the staff support was more than i could have asked for.
They gave me the presidential and diplomatic suite in the package of 60 rooms i reserved, in a very correct price.
All my guests were very happy and comfortable in the hotel.
The location is great and i would suggest the hotel to anyone visiting Torino.
Thank you to all the staff for their awsome hospitality

Stayed: September 2017, travelled with family
Thank flyginos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrincipidiPiemonte, Direttore at Hotel Principi di Piemonte, responded to this reviewResponded 5 April 2018

Dear flyginos,

thank you very much for choosing Hotel Principi di Piemonte for your Guests and for this comment.

We are really glad that they enjoyed the service and the location

Looking forward to welcoming you and your wife soon, we send our best wishes for a fantastic future.


Alessandra Freda & Staff

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Reviewed 19 March 2018

I spent 2 nights in this nice hotel. Is is prefectly located, next to the shops and main attractions. The staff is correct and helpful and the brakfast very complete. The room was big and comfortable. The only thing I did not found fine was that they chaged guests to use the spa facilities.

  • Stayed: February 2018, travelled on business
    • Location
    • Cleanliness
    • Service
Thank lojotur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrincipidiPiemonte, Direttore at Hotel Principi di Piemonte, responded to this reviewResponded 20 March 2018

Dear lojotur

Thank you very much for your review and the positive comments.
We are glad you enjoyed our service and our Breakfast, but in the meantime we're sorry you found incorrect the price of our SPA: the cost of € 15,00 per person to benefit from the wide Jacuzzi, the steam room, sauna, emotional showers and Kniepp path is asked only to Guests who wants and can take advantage of that. We would find unfair including it in the room rate as that would mean ask the payment also to those who cannot benefit from it.
We hope you will have another chance to come and visit us again and in the meanwhile we send our best regards.

Alessandra Freda, General Manager, and Staff

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Reviewed 24 February 2018 via mobile

Great big rooms, comfortable beds in the Very heart of Turino. The hotel is a bit unpersonal but it is the best option for a short visit of Turino. The hotel Spa OS gorgeous w a pretty unique pool and mosaic pool, but there was No staff.

Stayed: February 2018, travelled with family
Thank Angelina J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrincipidiPiemonte, Direttore at Hotel Principi di Piemonte, responded to this reviewResponded 25 February 2018

Dear Angelina,
Thank you very much for the time spent for the review online: the positive feedback of our guests encourage us to offer a better service, as well as any suggestion helps us to improve our service.
I hope you will soon have a new opportunity to visit the Hotel Principi di Piemonte or any other Property of the Gruppo UNA.
Kind regards.
Alessandra Freda, General Manager, and Staff

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