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All reviews junior suite lovely art deco star hotel via roma marble bathroom steam bath sitting room breakfast buffet classic hotel beautiful hotel park the car walk in closet the heart of the city centro storico staying at this hotel per day egyptian museum
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Reviewed 19 March 2018

I spent 2 nights in this nice hotel. Is is prefectly located, next to the shops and main attractions. The staff is correct and helpful and the brakfast very complete. The room was big and comfortable. The only thing I did not found fine was that they chaged guests to use the spa facilities.

  • Stayed: February 2018, travelled on business
    • Location
    • Cleanliness
    • Service
Thank lojotur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrincipidiPiemonte, Direttore at Hotel Principi di Piemonte | UNA Esperienze, responded to this reviewResponded 20 March 2018

Dear lojotur

Thank you very much for your review and the positive comments.
We are glad you enjoyed our service and our Breakfast, but in the meantime we're sorry you found incorrect the price of our SPA: the cost of € 15,00 per person to benefit from the wide Jacuzzi, the steam room, sauna, emotional showers and Kniepp path is asked only to Guests who wants and can take advantage of that. We would find unfair including it in the room rate as that would mean ask the payment also to those who cannot benefit from it.
We hope you will have another chance to come and visit us again and in the meanwhile we send our best regards.

Alessandra Freda, General Manager, and Staff

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Reviewed 24 February 2018 via mobile

Great big rooms, comfortable beds in the Very heart of Turino. The hotel is a bit unpersonal but it is the best option for a short visit of Turino. The hotel Spa OS gorgeous w a pretty unique pool and mosaic pool, but there was No staff.

Stayed: February 2018, travelled with family
Thank Angelina J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrincipidiPiemonte, Direttore at Hotel Principi di Piemonte | UNA Esperienze, responded to this reviewResponded 25 February 2018

Dear Angelina,
Thank you very much for the time spent for the review online: the positive feedback of our guests encourage us to offer a better service, as well as any suggestion helps us to improve our service.
I hope you will soon have a new opportunity to visit the Hotel Principi di Piemonte or any other Property of the Gruppo UNA.
Kind regards.
Alessandra Freda, General Manager, and Staff

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Reviewed 17 January 2018

We splashed out on a premium hotel for the final night of our trip, booking a city view superior room. We arrived early so we were not surprised when when our room wasn't ready. They offered an upgrade to a junior suite for 20 euros but we had a lunch reservation so declined and left our luggage with the porter and returned later to find we'd been upgraded free to the junior suite anyway. There was a Basil Fawlty moment when the receptionist escorted us up to the room and invited us to admire the city view "of the main square" - we were only on the fourth floor and barely above the adjacent rooftops, and could just see the top of a few spires in the distance! The room was large and generously furnished, and the marble bathroom featured a large bath plus a gigantic shower cubicle - but in the morning we found out the shower didn't drain properly and I had to paddle in my husband's shower water. There were reading lights on arms beside the bed and one had snapped off, leaving it dangling loose with exposed wires. The coffee at breakfast was some of the weakest I have ever encountered,and the buffet selection only average. The hotel is well-located, a few minutes' walk from the Porto Novo station and just off the Via Roma but still peaceful at night. It feels like they're cutting costs and I don't think it's good value.

Room Tip: Top floors only if you want a city view
  • Stayed: January 2018, travelled as a couple
    • Value
    • Location
    • Service
3  Thank TRC3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrincipidiPiemonte, Direttore at Hotel Principi di Piemonte | UNA Esperienze, responded to this reviewResponded 19 January 2018

Dear TRC3

thank you very much for your visit and for your review. We hope that you enjoyed Torino and that the stay has been pleasant.
I am sorry I understand that we might have been more proactive as your perception is far away from the feeling we aim to generate, and really hope to welcome you again to show you the real value of our service.

Arrivederci.

Alessandra Freda and Staff

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Reviewed 12 December 2017

We chose the Principi because we wanted to be in the city centre in a quality hotel. Parking was prebooked and it was so simple: drop off the keys with the voiturier and get the car four days later in front of the hotel. Our room was a junior suite and worth every Euro. It was large, quiet, immaculate, comfortable, and the bathroom was first class. The WIFI was superb. So far the best WIFI we've found in Italy. The twin beds were very comfortable. Breakfast is served in a large room with a good array of dishes. The coffee is excellent; I am difficult to please.

The front desk is exceptional. The head concierge, Maurizio, is a classic professional of the old school. Gracious, well spoken, impeccably dressed, he gave us very helpful hints on where to eat: good restaurants off the beaten track.

The hotel is located in the centre which means most sites are within walking distance. In three days we logged 31.8K. It was a delight to come into the hotel after a busy day of sight seeing and feel at home.

Definitely a very good experience. We live in southern France and we've decided we'll return before too long. Whitebeard83

Room Tip: We chose a quiet non smoking room and were delighted.
  • Stayed: November 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Whitebeard83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrincipidiPiemonte, Direttore at Hotel Principi di Piemonte | UNA Esperienze, responded to this reviewResponded 17 January 2018

Dear Guest,

Thank you very much for your visit and the time spent for the review online: our Guests' notes help us to understand if we're heading to the right direction.
We are glad you could enjoy the special service we like to provide and our suggestions and we really hope you will soon have a new opportunity to visit the Hotel Principi di Piemonte again.
Arrivederci!
Alessandra Freda and Staff

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Reviewed 12 December 2017

This hotel is very beautiful and in a great location. We stayed in a suite which featured a large bedroom and living room. The bathroom was quite luxurious as well. The staff at the front desk were very professional and helpful with any questions you might need answered. There is a gym, although it's very nice it is quite small. There is also a spa next to the gym. The location of the hotel is excellent, and within easy walking distance to many restaurants and stores including Via Rome which carries high end clothing. The one thing I'll mention, is that the television stations were in Italian, except for BBC and CNN. There are no subtitles for any of the movies and the English movies are dubbed over in Italian. Bring good reading material or download movies.

  • Stayed: July 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank bcinderella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrincipidiPiemonte, Direttore at Hotel Principi di Piemonte | UNA Esperienze, responded to this reviewResponded 17 January 2018

Dear Guest,

thank you very much for taking the time to write a review about your recent stay: our Guests' note always help to understand if we're going in the right direction and, if not, to improve our service.
We apologize for the inconvinient with your Tv.
I hope you will come and visit us again and let us a new chance!

Best Regards. Alessandra Freda - General Manager - and Staff

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