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All reviews rooftop terrace boutique hotel quiet street offered upgrade antique furnishings larger suites adjoining restaurant floor suite memory foam mattress easily within walking distance small hotel wonderful hospitality minor things vittorio emanuele ii coffee machine in the room fifth floor side street
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Reviewed 12 September 2018

The pros:

The hotel is in a great location near the Cathedral and other important sites. The staff is very helpful and the rooftop bar is a small and very lovely place for an aperitivo. The bathrooms have been renovated and are very modern and pleasant.

Details you would not know from a booking site: The hotel has 5 floors with 2 rooms per floor. The rooms facing the street are large and are called suites. The rooms facing a tiny courtyard are less expensive and are quite dark but are quiet.

The cons: The air conditioning in our room (room 1) was very weak and not able to maintain the temperature listed on the thermostat. I could not sleep in the heat with the stagnant air and requested at fan, but none were available. In the morning they were apologetic, and too late, offered an extra key to keep the system running when you are out of the room. In such a small hotel it was not possible to move to another room, though I am sure they would have done so if possible. It put an unpleasant cast on our weekend in what would otherwise have been a lovely hotel.

Room tip: Front rooms- not back ones
Date of stay: September 2018
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank Agassiz2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Marta S, Front Desk at Santa Marta Suites, responded to this reviewResponded 12 September 2018

Dear Guest,
thank you for leaving your contribution that for us is very important. We are very pleased to see that you enjoyed our location, rooms and terrace.
We really apologize for causing your disappointment and we hope to welcoming you in the future to extend you the type of service you expect from our hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2018 via mobile

This small quirky hotel off the beaten track is adorable. We had a lovely huge suite with courtyard and had the most comfortable bed yet on my 2 weeks around Italy. Memory foam mattress and latex pillow were just heaven. The staff were very friendly and helpful and nothing was too much effort. The decor is eclectic and quirky and to be seen to be believed. This was by far our best stop and the cheapest on our trip and right near the Duomo.

Date of stay: July 2018
Trip type: Travelled with friends
2  Thank Birgit G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantaMartaSuites, Responsabile relazioni pubbliche at Santa Marta Suites, responded to this reviewResponded 11 July 2018

Dear Mrs Birgit,

thank you very much for shareing your experience with the other people. We are proud when our guests feel good and like at home.
Santa Marta is a boutique hotel in the city centre of Milan few steps far from the cathedral, the luxury district and the castle.
We take care about guests comfort and all suggestion are welcome to improve the service for you.

We hope to welcoming you on your next trip to Milan.

Best regards
Santa Marta Staff

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Reviewed 2 July 2018

Most amazing hotel with the best refurbishment I have ever seen of a very old hotel. Only a very small amount of rooms in this hotel but dont miss out. It is unbeleivable. Beds were amazing and bathrooms awesome. The location was amazing and down the road from one of the best bars in Milan. Highly recommended.

Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank terre r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantaMartaSuites, Responsabile relazioni pubbliche at Santa Marta Suites, responded to this reviewResponded 3 July 2018

Dear Terre R,

thank you for your kind review, we are so proud of our boutique hotel and its historical theme, nonetheless we like our guest to feel like at home.
We look forward to welcoming you soon.
Best regards
Santa Marta Staff

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Reviewed 2 May 2018

My wife and I stayed here for seven great nights in one of their suites and we were really impressed with the comfort of the room, the cleanliness, the friendly and helpful staff and the amazing terrace that provides an amazing view of the Milan Cathedral. From this location, we were never more than a 20 minute walk to any of the wonderful museums/attractions--and no more than 5 minutes to the Cathedral! We will definitely stay here on our next trip!

Room tip: 5th Floor Suite--it has two bathrooms--one with a shower and one has bathtub.
Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank IndyLaves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantaMartaSuites, Responsabile relazioni con la clientela at Santa Marta Suites, responded to this reviewResponded 5 May 2018

Dear IndyLaves,

thank you for your kind review, we will be pleased to meet you another time here.
As you wrote, Santa Marta Suites is very close to the main things that may be of interest, such as: shopping, the cathedral, the castle, the fashon district and museums which are from 5 to 15 minutes walking far from us.

We hope to see you soon
We wish you a beautiful day

Best regards
Silvia Sperandio
Concierge

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Reviewed 26 April 2018

This hotel is wonderful. Each evening that we returned from a day out in Milan felt like coming home.

Service was absolutely exceptional (and we stay in a lot of hotels, so have a lot to compare to): Silvia, Andrea and Sam deserve particular shout outs, thank you for your wonderful hospitality, you really made our stay. It's a small, boutique hotel and from the moment you arrive, you receive wonderful (but not over the top) personal service from staff who really want you to have a great time in Milan. Nothing was too much trouble. By way of example, on checking in, we were greeted by name and given a free glass to prosecco to relax with while Silvia behind reception went through the check in procedure.

The hotel is perfectly located right in the historical centre of Milan, so everything you could possibly want to see on a holiday (we were there for 4 nights) is easily within walking distance, but, on the other hand, the hotel is located down a stylish narrow little side street, so is really quiet.

They have just small number of rooms and suites. We stayed in a room, which was stylishly decorated. Sleep quality was excellent - the room faces inwards to an internally facing courtyard and so whilst there was no view to speak of (other than the hotel itself) it meant that at night time it was wonderfully quiet. The room was plenty big enough, the bed was really comfortable. The shower was the best that either of us could ever remember in a hotel. Towels were large and plentiful and there were loads of surfaces for toiletries.

Breakfast is typical Italian - meats, cheeses etc, but you can also order eggs from a menu and there were cereals, fruits and pastires. It was very tasty, a good selection, well presented and good value.

There is a small roof terrace with lovely views across Milan, including of the Cathedral (duomo). My tip would be to order drinks before you head up there.

We can't wait to go back!

Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank DC2008London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantaMartaSuites, Front Desk at Santa Marta Suites, responded to this reviewResponded 11 June 2018

Dear Sir,
thank you for your beautiful comment, we really appreciate it. We are very glad to read that you spent such a wonderful stay here and that you appreciated our best services.
looking forward to welcoming back you to Santa Marta Suites.
Sincererly.


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