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Reviews (631)
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All reviewstrain stationold towncitta altaair connice hotelclean roomsconvenient locationbreakfast roomgood sizeexcellent locationtriple roomminute walkcold meatsstayed here for one nightshort breakmilanbuses
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2 - 7 of 631 reviews
Reviewed 7 February 2018

The hotel has an excellent location close to the main transport links. The rooms are modern and the beds very comfortable. Breakfast is quite varied with many choices. I want to thank all the staff for the collaboration in sending the little teddy bear that my daughter forgot. Unfortunately the other teddy (dolphin) has not been recovered.
Obrigada!

  • Stayed: August 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank emr2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDeskAttendant, Responsabile reception at Best Western Hotel Piemontese, responded to this reviewResponded 8 February 2018

It’s a very pleasure for us reading positive feedback as this, thank you dear guest! We are glad to know that you appreciated our central location, rooms and breakfast; our staff is glad to receive your gratitude, we are always happy to help our guests when it’s possible. Hope to host you again for a future stay in Bergamo; meantime we bring to you our kindest regards.

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Reviewed 23 January 2018

We visited the city for second time. The room was perfectly cleaned and the bathroom is very spacious ( something you wont easily find ). The location is very convinient and the ladies at The front Desk very helpful. Breakfast is paid 5 euros per person but it worths it. The variety of the food and drinks is very nice. Room for keeping your luggage safe until your deparure time is provided. Very well organised Hotel.

  • Stayed: January 2018, travelled with family
    • Location
    • Rooms
    • Service
Thank Xristina83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDeskAttendant, Responsabile reception at Best Western Hotel Piemontese, responded to this reviewResponded 24 January 2018

Dear Christina, thank you for choosing Piemontese Hotel for your second trip in Bergamo; we are glad to know that you appreciated the cleaning of the room, our location and the helpfulness of the staff. We hope to host you again for a next occasion; meantime please accept our kindest regards.

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Reviewed 6 December 2017

Stayed here with my wife for two nights on mini break. The Hotel was right next to the train and bus station and everything about the hotel was perfect. Our room was adorned in excellent colour choice with a modern orange tiled bathroom which looked fabulous.
The staff were very friendly and the breakfast was varied and very fresh. We could not fault the hotel in any way and will gladly return again when in Italy next time.

  • Stayed: November 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank MarkDonegal_Ireland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDeskAttendant, Responsabile reception at Best Western Hotel Piemontese, responded to this reviewResponded 7 December 2017

Dear Mark, your kind words used to describe your short stay at the Hotel Piemontese are the best reward for us! It’s a pleasure for us to know that you liked both the furniture and the location, it’s true, we are just in front of the train station and near the bus stop. The whole staff is glad for the compliments and is happy to know that you liked our breakfast; we hope to see you soon!

Kind regards from Bergamo.

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Reviewed 1 December 2017

This hotel was quite a pleasant surprise!

We picked it as it was conveniently located to the train station and the airport bus for our one night stopover in Bergamo. For this purpose it was perfect, but its also very close to the shopping of Citta Bassa, and an easy stroll to the funicular and up to to Citta Alta (which is beautiful!).

Despite the decor being, in my opinion, quite dated looking in terms of style, the hotel in general, and rooms in particular, were immaculately clean and the fit out seemed quite new.

We had a triple room which was a good size, with a nice view towards the plaza in front of the station. The windows had good glazing so noise was not an issue, in fact it was very quiet, and the room was also nice and warm despite it being quite cool outside. The bathroom was spotless and a good size too.

Breakfast was included in our rate, and was pretty good - not amazing, but certainly ok for the price point of the hotel.

The front desk staff that we dealt with were warm and friendly, and despite my wife and son both speaking Italian, they also spoke very good english with me.

Bergamo is a beautiful city in its own right and would make a great base as alternative to Milan for touring this region of of Italy, and we would likely return here and use it as a base to see more of the region in the future.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Service
Thank jeffyg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDeskAttendant, Responsabile reception at Best Western Hotel Piemontese, responded to this reviewResponded 4 December 2017

Dear guests, we are very glad to read that your stay at the Piemontese Hotel has been so pleasant; thank you for letting us know your opinion about our services, staff and furniture. It’s a pleasure to know that you liked the breakfast and the location; we are looking forward to host you again in the future! Kind regards and see you soon for a next trip in Bergamo.

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Reviewed 4 October 2017

We have stayed there for a night. Its very convenient location just next to the station.
Our room was very spacious and clean with a nice view. Coffee and tea were available in the room. Also the other amenities were provided in the bathroom. Bathroom was also very clean.
We had breakfast included in our booking, and enjoyed the breakfast served downstairs. Its very rich and tasty.You find almost everything you would expect from an continental breakfast.
The only suggestion I can give is about the staff in the breakfast room. They were looking very busy and maybe that is why, i did not see anybody welcoming guests to the breakfast room, or saying good morning at least or smiling, which I would expect from such a nice hotel.

  • Stayed: September 2017, travelled with friends
    • Value
    • Rooms
    • Service
1  Thank N Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDeskAttendant, Responsabile reception at Best Western Hotel Piemontese, responded to this reviewResponded 13 October 2017

Dear guest, we are glad to know that your opinion about the Hotel Piemontese is so positive and would like to thank you for evidencing our strategic location and the comfort of the rooms. It’s a pleasure to know that you enjoyed our breakfast. Thank you for the comprehension regarding our staff, it’s true they are very busy and we are sorry if they didn’t show courtesy, we’ll take into account your suggestion. We will be happy to host you again for your next trip in Bergamo; meantime accept our kindest regards.

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