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NH Bergamo(Bergamo)
US$101
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  • Free Wifi
  • Breakfast included
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b&b Donizetti(Bergamo)(Great Value!)
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BergHotel(Bergamo)
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Reviews (475)
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All reviewsclose to the airportbergamo airportone nightlocal airportplace to sleepmain townclean roomsbusy roadrecommend this hoteltrain stationold towneuroshuttlerenovationmidnight
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27 - 32 of 475 reviews
Reviewed 25 September 2016

I was there for business trip. Hotel is very well maintained. Cleaning services are superb. There is a restaurant inside the hotel but with limited items in menu. This hotel is very close to the last station of shuttle busses to Milan Malpensa airport. However to Bergamo railway station you have to walk for some 10-15 minutes. Recommended for business trips. There is no shopping centers nearby, so for shopping and more variety of restaurants you should go to Bergamo city center.

  • Stayed: September 2016, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank elmanbakhish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristina C, General Manager at Starhotels Cristallo Palace, responded to this reviewResponded 6 November 2016

Dear Guest,
We would like to thank you for sharing your positive feed back. That's very important for us.
Waiting you back.
Best Regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2016

We used the hotel as a stop over before travelling home from Lake Como. Room was excellent.Comfortable and very clean with excellent air conditioning. Staff very friendly and helpful. Would recommend the breakfast.

Stayed: August 2016
Thank Lynn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristina C, General Manager at Starhotels Cristallo Palace, responded to this reviewResponded 6 November 2016

Dear Guest,
We would like to thank you for sharing you positive feed back. That's very important for us.
Waiting you back.
Best Regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2016

Having planned a 100 % business trip, I chose this hotel as it was in proximity to the Orio al Serio area, as it had the better room rate of all the other 4 star hotels in the area. The room was clean, the beds were solid, and the sound insulation was enough to get me to sleep pretty fast. The bus station is about 300 m away, and you can circle around the city with the airport bus. Also, there is an American Grill Restaurant, Roadhouse Grill, and you will surely get a well sized meal in there. Overall, the place has good value over the NH Hotel in the Airport.

Room Tip: accessibility to Orio al Serio, shuttle for only 5 euro/person to the Airport
  • Stayed: June 2016, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Andrei M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristina C, General Manager at Starhotels Cristallo Palace, responded to this reviewResponded 17 August 2016

Dear Guest,
thank's for sharing you feedback, that's important for us to improve our guests experience.
Waiting you back.
Best Regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2016 via mobile

We stayed at the hotel for a few nights. At first sight the hotel may appear dates but it very well maintained and it's great value for money. The rooms are somewhat spacious. Staff are friendly despite some of them non speaking English (which I wasn't sure if it was part of "selling" the Italian vibe or they just didn't speak English) they keep smiling at you which immediately puts you at ease. Breakfast buffet could have been a bit more rich in variety but sufficient for what it is. Hotel bar staff was friendly and polite while being professional, excellent customer service in my opinion. Would Highly recommend a visit.

Stayed: June 2016, travelled on business
Thank Johnny_Sketos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristina C, General Manager at Starhotels Cristallo Palace, responded to this reviewResponded 17 August 2016

Dear Guest,
we would like to thak you for sharing your feed back, that's very important for us to improve our guests experiences.
Best Regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2016 via mobile

I'm really sorry to leaving negative feedback
I have some answers regarding negative feedback

1 breakfast it was very lower no thing to eat
2 Staff who is working in hall in breakfast it was not serious
3 Room it was very older
4 price very expansive
5 the sign it was 4 star No this hotel it was only 2 star
Next time if have free charges I never go there

Stayed: March 2016, travelled on business
3  Thank Arjanismajli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristina C, General Manager at Starhotels Cristallo Palace, responded to this reviewResponded 26 August 2016

Dear Guest,
thankyou for your feed back it's important for us to improve our guest ewperience.
we apoligize if you haven't like your stay.
Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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