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“Misleading prices in the menu.”
Review of Mexicali

Mexicali
Ranked #255 of 745 Restaurants in Bergamo
Price range: US$23 - US$34
Cuisines: Mexican
Dining options: Breakfast, After-hours, Reservations
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Reviewed 7 May 2018 via mobile

We ordered the Mexican paella (for 2 people). The price written in the menu was 17 euros however we were charged 34 euros. When we asked why we were charged double the price, we were told that the price in the menu was for each person. This info was written only in Italian under the ingredients (nowhere near the price). Just write the final price in the menu and don't try to mislead and overcharge your customers. p.s. A couple of menus in English would be a great idea in 2018 if you have any respect for tourists. Thanks for nothing. Never going back.

Thank MarielaM690
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paolo S, Responsabile relazioni con la clientela at Mexicali, responded to this reviewResponded 9 May 2018
Google Translation

Ci dispiace per l'incomprensione.
Il menù riporta testualmente:
Mexican Paella € 17,00..... prezzo a persona, minimo 2 persone

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (608)
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2 - 6 of 609 reviews

Reviewed 29 September 2017

This was the closest restaurant to our hotel so we came three times. First time, had the chimichangas which were delicious. Second time had two starters - the potato skins and shrimp quesadillas, again gorgeous. Final time, just the quesadillas and a lovely cocktail. Food was very nice, friendly service and remembered by the staff. Popular with locals too, especially students.

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Thank janeella229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2017 via mobile

I am struggling to write a review very bad service !!! We have ordered chicken for my friends doughter chicken wasnt cooked !! Slow service even they have made a mistake and charged the main course twice.. restaurant has no standards bad food not even a hint of Mexican.

1  Thank Cdougans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2017

As Tex Mex joints go I have to say I've eaten better food but it wasn't bad. The restaurant is very popular so that tells me they are doing something right and maybe that something is the staff. They are all friendly and have a smile on their faces and can't do enough for you. I'd rather have good food and great staff than great food and people who don't care. So if you're in Bergamo and you fancy a change from Italian cuisine get yourself down to Mexicali and put a smile on your face. :)

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Thank awk2406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 December 2015

The food is good at the atmosphere as well except the level below (-1) to close to the kitchen so smelly and too noisy. Last time I wennt I had a go away time so it was not comfortable.

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Thank Axeletsharon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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