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All reviews cinque terre train station private beach a sea view room single room sea front overlooking the water small fridge perfect location pleasant hotel good size italian hotels easy access few minutes walk star hotel santa marguerita base to explore
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Reviewed 9 August 2018

We so wanted to like this hotel and it could easily be great. However as some reviews point out it is in need of some attention and particularly in some (if not all based on the photos) rooms. We were allocated a room at the front of the hotel accessed by spiral staircase or circular lift. There are 9 rooms over 3 floors here. They badly need renewing. To be fair we had a great sea/castle view which I hadn't booked and the hotel can't be held responsible for the work taking place on the river under the road just outside!

However the room was oddly shaped, with ageing facilities, a very mysterious paint effect trying to disguise the dreadful state of the wardrobes and bedside furniture. The balcony door woodwork was rotten. The bathroom was tiny with a half bath and shower over. Painted tiles were peeling, woodwork around windows rotting.

Most concerning however was the fire safety for these 9 rooms. There is only one means of access or exit. This is in theory given some protection by good quality fire doors to rooms and at two points at the bottom of the spiral staircase. However on almost every occasion we entered or left these were propped open and I had to close them. Were there to be a fire the access staircase would act as a chimney.

On the plus side the location is probably among the best in Rapallo and breakfast was excellent.

So use this hotel by all means but make sure you get a refurbished room with a seaview. Don't under any circumstances accept rooms 54-62.

Room Tip: Do not accept rooms 54-62
  • Stayed: July 2018, travelled as a couple
    • Value
    • Sleep Quality
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Thank Halesowen_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2018

We booked this hotel privately as my husband is Italian but our friends booked through booking com. As we drove to the hotel we were worried about parking but was very happy to find a place right outside the hotel. Our room was lovely overlooking the sea with great views of the area and a nice balcony. Our friends had a back room and were not so happy so we spoke to the Receptionist and she managed to get them a sea view room. Thank you so much Lucia you made their holiday and you were very helpful. The Italia e Lido is in a very good location - in the town so no car was needed for the rest of the stay. There were some fabulous little bars just along from the hotel where we enjoyed a drink and some food. The area is lovely and you can get a boat just up the road to Portofino and other places. There are many cafes, restaurants and shopping. The breakfast at the hotel was very good with lots of choices, we particularly loved the fresh orange juice - good touch. All in all great stay for 4 nights in lovely Rapallo in a very nice hotel.

Room Tip: Got to have superior room with a sea view - if possible a corner suite.
  • Stayed: July 2018, travelled with friends
    • Value
    • Rooms
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Thank amati1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grande_Italia, Proprietario at Italia e Lido Hotel, responded to this reviewResponded 21 July 2018

Hello Amati,
Thanks for booking directly from our website, that's where you can get the best advantages from!
Happy we were able to satisfy your friends who booked a cheaper room on booking, we do this when rooms are available which is quite rare in summer!
Hope to have you back with us again and Lucia says hello!

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Reviewed 5 July 2018 via mobile

The room was very clean. It is in the center of the village near the sea. There is a free beach near the hotel and it was wonderful.The breakfast was good. The stuff was very friendly except the breakfast room. The rooms with the balcony have wondeful scenery sea and the castle.

Stayed: July 2018, travelled with family
Thank Ayse E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grande_Italia, Direttore at Italia e Lido Hotel, responded to this reviewResponded 6 July 2018

Thank you very much Ayse
hope to have you back soon!

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Reviewed 27 June 2018

Right on the water. Staff was very friendly and spoke enough English to help you order. Sea food and pasta were great and the atmosphere was very "Italy" This is on the A list if you are in Rapallo. Had an interesting drink,that was Perseco with Aperole really good. Plenty of deserts to choose from and you really cant pick a bad one!

Stayed: September 2017
Thank sal p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grande_Italia, Direttore at Italia e Lido Hotel, responded to this reviewResponded 6 July 2018

Thanks it was a pleasure serving you and happy you enjoyed our Aperol Spritz ! can you put the same review on our restaurant page Ristorante Grande Italia?
Hope to have you again

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Reviewed 20 June 2018

Have stayed here several times , it has a great location , surprisingly quiet , very clean and comfortable. Ask for a room overlooking the harbour. Restaurant also very good and plenty of outdoor seating,

  • Stayed: June 2018, travelled with friends
    • Value
    • Location
    • Service
Thank chrisprior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grande_Italia, Proprietario at Italia e Lido Hotel, responded to this reviewResponded 6 July 2018

Thanks Chris
we've been here for more tha 80 years and will be here 80 more

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