We knew the hotel was a 1 star so the expectation of amenities provided by the hotel was low, but we were expecting what we found.
After a long day walking around Genova we came back to the hotel and was longing for a shower and bed.
We had 2 rooms: number 3 and 9. My sister sent me a text message asking if she could sleep in my room because she had found a FEMININE PAD between her sheets!!
No one was at the "front desk" to assist us at that time.
The next morning we talked to the grotesque, rude and disgusting owner. We opened the room and showed him the pad. He said that those things happened and that he didn't and couldn't control those kind of things! What?!? Then he took the pad with his own hand. Important detail: he was serving breakfast to other guests!
For 65 euros a night the facilities and services could be better. He refunded us completely and said that money was not a problem.
Location is great: in front of the beach and near the train station but DO NOT STAY HERE!
Showers are filled with mold and fungus, bathroom smells terrible because of that, and the floor hasn't been wept out in ages. More
- Free Wifi
- Breakfast included