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All reviews lactose free milk via roma hotel location is good lots of fresh fruit within walking distance standard room sitting area junior suite an upgrade rooms are comfortable breakfast was amazing very pleasant stay quiet at night exploring genoa business trip the wi fi the room was nice
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13 - 18 of 752 reviews
Reviewed 24 August 2018

Room was clean and comfy but stairs up to the lift and then more stairs to get to my room on 2nd floor. Not ideal for an over 60 with a heavy suitcase.
The bar was never open, apparently it opens 6 to 11 only, we arrived back at 10.50 last evening and it was all shut up. Reception said there was no room service available on food or drink except between 6 pm and 11pm. Very poor.

Stayed: August 2018, travelled with friends
Thank Lesley H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2018 via mobile

Hotel was very comfortable and very clean. Room was excellent. Staff very freindly.Only thing I would say, if you are not very good at walking. It could be a problem. As the hotel is situated at one of the higher points in the city. And most of the desirable parts of the city are down hill. Hence you got to walk back up hill to bed.

Stayed: August 2018, travelled as a couple
Thank MGFOREVER135
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paolo S, Direttore at NH Genova Centro, responded to this reviewResponded 21 August 2018

Dear Guest

a very great THANKS for your nice words about your NH Experience at NH Genova Centro ( and many thanks to have shared it with the othet travellers of TA ).
It is a great pleasure for us to know you have appreciated the location of our historical hotel (despite being placed in a corner a bit uphill but certainly in a wonderful and quiet area and 50 meters from the main shopping street of high level ....) , the renovated and large room and in general the hotel's atmosphere
Looking forward to welcoming you soon and again in Genova for furher nice stays , I remain,
With Warmest regards.
Paolo Saglietti - Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2018

Although it is rate as 4 stars hotel and is slightly expensive hotel but still they gave me very small room looks like grave yard and there is no view it is blocked window, when I asked they said that what you booked, last day there was no electricity and I had to use the stairs no much of help from the staff.

Room Tip: I do not recommend this hotel to any traveller
  • Stayed: July 2018, travelled solo
    • Value
    • Sleep Quality
    • Service
Thank qasemahm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2018

The best thing going on for this hotel is the location that hard to beat. Close to everything but yet quiet. The rooms however are modest and small. We had a deluxe with view. We had a beautiful view but hardly room for storage and mining around.The bar have limited service, open late PM and close at 11.

  • Stayed: July 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank 39elm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2018

We checked in and we were given the keys of a standard room. When we opened, the room already had someone's luggage and it was occupied. We immediately got down and then she upgraded the room. Location of the hotel is very nice.

Room Tip: Room which has small balcony
  • Stayed: July 2018, travelled with family
    • Value
    • Location
    • Service
Thank YeshaGala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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