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All reviews ferry terminal direct access cruise ship nice hotel hotel is located old town junior suite busy road room was spacious stayed for one night top floor port area harbour taxi city euros garage
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Reviewed 10 July 2018 via mobile

We choose this hotel as my husband has stayed before & its easy for parking (not loads of options in Genova itself with parking). Room itself everything you could want (and rather strange a step machine - which I guess is a goo idea, but didn’t have time to use). Breakfast was ok - typical Italian style - good enough. Was a machine to squeeze your own orange but it took ages. I would however suggest you walk round by the port rather than through the carruggi. The smell of urine & weed was so strong I felt physically sick. Not the hotels fault but if I went again I’d probably try & stay nearer Boccadasse. Staff were polite & helpful

Stayed: June 2018, travelled as a couple
Thank Maryhillmagyars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this reviewResponded 11 July 2018

Dear Client,
Thank you for your stay and for the time take to leave your opinion!
For us and for other future guests your review is very important and helpful.
Hoping to welcome you again at Holiday Inn Genoa City, we remain.
Best regards,
Ilaria

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2018

I spent only a couple days there for a language exam and personally I really enjoyed my stay. Modern and clean, the room was perfect and the price was okay! Small gym so you can do a couple exercises! Breakfast included.

  • Stayed: October 2017, travelled solo
    • Value
    • Cleanliness
    • Service
Thank watashiwalucades
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this reviewResponded 5 July 2018

Dear Client,
Thank you for your stay and for the time take to leave your opinion!
For us and for other future guests your review is very important and helpful.
Hoping to welcome you again at Holiday Inn Genoa City, we remain.
Best regards,
Ilaria

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2018 via mobile

We stayed two nights before joining a cruise and really enjoyed it.

The Volobus from the airport stops very near the hotel and provides and inexpensive way to get from the airport.

We received a warm welcome and had nice room with a balcony and great views of the port.

It’s around a 15 minute walk into the old town but there’s a metro station around 5 minutes away too.

We both slept well and enjoyed our nights here

The only downside was breakfast. The array and quality of food on offer is good but the coffee is from a vending style machine and it’s either the coffee or milk or both but the taste wasn’t pleasant. Also be sure to be sat at breakfast on time since the stroke of 10h will see the staff rush to clear everything away

Stayed: June 2018, travelled as a couple
Thank LoveTravel809450
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this reviewResponded 25 June 2018

Dear Guest
Thank you for your candid review. We are happy that your enjoy your stay, and apologize that something did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
Sincerely,
Ilaria

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2018

As I was working on business in Genoa, I arranged to stay for a week at the Holiday Inn.

It has good facilities including the breakfast and evening meals.

For those on business, the Internet access was Ping: 1 ms, Download: 19.40 Mbps & Upload: 18.44 Mbps, which was great to stream Netflix.

  • Stayed: November 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Andrew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this reviewResponded 18 June 2018

Dear Client,
Thank you for your stay and for the time take to leave your opinion!
For us and for other future guests your review is very important and helpful.
Hoping to welcome you again at Holiday Inn Genoa City, we remain.
Best regards,
Ilaria

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2018

We stayed at the beginning and end of a bike touring trip and the hotel store our bike cases for us.
The rooms have modern facilities and were very pleasant. My second room at the end of the trip had a musty smell, coming from the curtains, which was annoying.
Breakfast was not included in our rate and was just about worth the 15 euros cost.
It took 40 minutes for a not very pleasant walk into the old town, but we subsequently found the Metro to be a very convenient route in and out, just make sure you buy tickets in advance from a Tabachi, the station did not have functioning ticket machine, the ticket is valid for 90 minutes for bus and Metro once validated.

Stayed: June 2018
Thank bwudcock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this reviewResponded 18 June 2018

Dear Client,
Thank you for your stay and for the time take to leave your opinion!
For us and for other future guests your review is very important and helpful.
Hoping to welcome you again at Holiday Inn Genoa City, we remain.
Best regards,
Ilaria

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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