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2 - 7 of 894 reviews
Reviewed 5 January 2018 via mobile

Location is in the middle of nowhere. No troubles. Taxi and u will downtown in 5mins. Facility is excellent. Service and reception too. A pure business style. Room are clean. To me and the family the stay was more than acceptable.

Date of stay: December 2017
Trip type: Travelled with family
2  Thank Luigi E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2018

Large business-like hotel a little bit outside the city center. Large and quiet rooms. The restaurant is not too bad for dinner, but a little bit understaffed. We were there in due time, but we saw people arriving later having to wait quite a bit of time before being served. Breakfast is good, but not outstanding. Large outside parking area, unguarded.
Very good connection to the centre by bus at walking distance. But take care in the evening, because there are only busses during business hours. And Ravenna is a most interesting place during daylight, but in the evening it becomes quite deserted. We had to look half an hour before we were lucky to find a single taxi.

Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Jozef_of_Antwerp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2017

Our room wasn't the cleanest (handprints on the walls) but the commodities were ok.
Keep in mind that you need to drive, no matter where you go. It is not downtown.
breakfast was a little bit...messy. Slow service and room disorganized.

Date of stay: October 2017
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank Bruno D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2017 via mobile

This is the perfect trap. You are outside of the city in a horrible area.

When you book, they make you believe you are in Ravenna; believe you are not. You are a located in some desolated and horrible area.

The prices are completely outrageous for a place that looks depressing at best.

You can find better places in Ravenna for cheaper prices.

Avoid it like the plague!

Date of stay: July 2017
Thank geoblis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2017 via mobile

Inside: modern, spacious, minimalist. Pleasant enough staff. Air conditioning was excellent, good attention to detail, efficient bathroom. Nothing out of place.

Outside: it seemed that the gardener had been away for a while. It took the good look off what was inside. Why go to all that bother and expense inside and leave the outside unkempt?

Breakfast: Very busy. A bit confusionary with guests helping each other by sharing their insights and information, in the absence of staff. A word on the scrambled egg: not dissimilar in density to something you might fill potholes with.

Final word: all the makings of a great hotel, just not yet there.

Date of stay: June 2017
Trip type: Travelled as a couple
1  Thank Stanley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHotelMattei, Direttore at Grand Hotel Mattei, responded to this reviewResponded 19 June 2017

Dear Guest, thanks for the valuable suggestions that help us to improve our service.
Hope to see you soon.
Regards,
Gianluca Musca
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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