Dear Ms Arnaud,
First of all we would like to thank you for dedicating part of your precious time to write a review about your stay at Starhotels Du Parc. Any suggestion or opinion, related to our service and/or to our venue, is actually taken into high consideration and, if in any way something can be improved, be well assured that our will aims to accomplish this achievement.
We actually took notice of your precious observations and we regret if any of these aspects were not achieved. We aspire to certain essential priorities, among many, such as courteous staff aimed at customer satisfaction and impeccable service and we will definitely work on what you’ve kindly pointed out in your comment in order to improve ourselves and our service.
We would also like to thank you for all the positive, concerning us, you underlined in your review, for this reason, besides thanking you for having chosen us in the past, we wish to have soon the chance of welcoming you again to Starhotels Du Parc sometimes in the next future, in the meantime, please accept our best regards.
Laura Marina Rodio – General Manager
Starhotels Du Parc - Parma