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All reviews train station ferrari museum minutes walking executive room modern property walking district leave your car young guy hot dishes best westerns grand piano superb room worked fine nice hotel restaurant next door on the small side hotel was perfectly located
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Reviewed 27 August 2018

Wonderful location, within 10 minutes walking from key sites in town including the train and bus stations.
Clean and updated modern rooms. Spacious bathroom for a standard sized European hotel room (meaning the room itself is quite small)
Great beds and pillows
Friendly staff.

Date of stay: August 2018
  • Trip type: Travelled solo
    • Location
    • Rooms
    • Service
1  Thank Gary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direzione_VHG, Responsabile relazioni pubbliche at Best Western Premier Milano Palace Hotel, responded to this reviewResponded 29 August 2018

Dear Gary,

thank you for this review.
I am delighted to read of your overall satisfaction and you appreciated our strategic position, few minutes walking from the city centre and the railway.
We really care about cleanliness which are supervised daily to ensure the highest cleaning standards.
Happy to know that you found our staff friendly who takes great pride in delivering an exceptionally superior service for all of our guests.
Hope to welcome back in the future.

Best Regards
Carmen



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Reviewed 17 August 2018

Why 5 Stars?First the age and decoration, tasteful, modern, new, attentive.Second- Staff, booked into the hotel for 14 nights, biz plan changed only stayed 9 nights. Everyone of the staff I interfaced with were superb.Third- Location. Short walk into the heart of Modena and yet easy to find, park and feel comfortable at.Con-The Executive room with couch is not realy a couch. It's a single bed. Asked if the could remove it to give me some more suitcase room. No go :-( . So that is the only negative thing can say.Would I stay there again? YES. Recommend to others? YES

Date of stay: August 2018
Trip type: Travelled on business
Thank Joeipad25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direzione_VHG, Responsabile relazioni pubbliche at Best Western Premier Milano Palace Hotel, responded to this reviewResponded 24 August 2018

Dear Joeipad25,

Wow, you are making us blush. It is a pleasure to read your review on TripAdvisor!
Happy to know that you appreciated the work of our amazing staff!
We are in a perfect position, few minutes walking from the city centre, the railway station and the fantastic Ferrari Museum.
We always do our best for guest, but unfortunately it was impossible to remove the couch.
I do hope you will have the opportunity to return in the near future as we very much look forward to welcoming you back.

Best Regards

Carmen

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Reviewed 12 August 2018

Soundproofing is very good, no any noise at all, especially in the bathroom!
Очень хорошая звукоизоляция, в комнате очень тихо, и в ванной тоже!
=
I would advise to install a ramp at the entrance steps, so the guests can roll their heavy luggage at the entrance and exit.
Я бы посоветовала установить пандус у входных ступеней, чтобы гости могли катить тяжёлый чемодан при входе и выходе.
=
I recommend DANILO restaurant placed nearby for both lunch and dinner.
Я рекомендую обедать и ужинать в ресторане DANILO неподалёку.

Date of stay: August 2018
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank 607yelenaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direzione_VHG, Responsabile relazioni pubbliche at Best Western Premier Milano Palace Hotel, responded to this reviewResponded 14 August 2018

Dear Yelena,
thank you for giving us such a high score!
Happy to know that you appreciated our soundproofing system to guarantee a very relaxing stay.
Thank you for your suggestion and we hope to welcome back in the future!
Best Regards
Carmen

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Reviewed 21 July 2018

Milano Palace is an excellent and very clean hotel. The rooms were big, clean and cool. The bed is not soft and big Rick hard, just perfect, nice big showers in the bathroom. The hotel is very close to the train station and a 10 min stroll to the central piazza.

Date of stay: July 2018
Trip type: Travelled as a couple
1  Thank PP01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direzione_VHG, Responsabile relazioni con la clientela at Best Western Premier Milano Palace Hotel, responded to this reviewResponded 30 July 2018

Dear PP01,
Thank you for your kind review.
We were thrilled to read how much you enjoyed your stay in our hotel.
Sometimes there's nothing better than climbing into a comfortable bed after a long day so we really care about bedding quality!
As you highlighted, we are just 10 minutes walking from Piazza Grande, the main square in Modena!
Hope to welcome back in the future!
Best Regards
Carmen

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Reviewed 17 July 2018

This hotel was nicely situated, and very new and modern. The room design was chic and high-tech. My only advice is that it is good for the single traveler or perhaps a couple, but the rooms were very small. Breakfast buffet in the morning was well-supplied with good variety. The baked goods were especially good quality. I would likely stay here again.

Date of stay: June 2018
Trip type: Travelled with family
Thank OregonMomTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direzione_VHG, Responsabile relazioni con la clientela at Best Western Premier Milano Palace Hotel, responded to this reviewResponded 30 July 2018

Dear OregonMomTraveler,

I am very pleased to note an overall enjoyable stay and thank you for taking the time to share your experience.

The Best Western Premier Milano Palace Hotel is really appreciated by our guests for its neoclassical style and modern touches.

Happy to know that you enjoyed our rich breakfast buffet with sweet and salty products and also local food!

I'm very sorry to hear you found your room very small. For any future stays we will do our best to allocate you a bigger room.

Hope to welcome back in the future!

Best Regards

Carmen

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