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Reviewed 14 March 2022 via mobile

To the owners of Hotel caravel and jet2, serious reservations about the tall man with glasses at reception…no welcome when we arrived, no offer of local advice. General attitude a disgrace for front of house. This is my first bad review on trip advisor but I am very disappointed, I do not feel comfortable at all here

Date of stay: March 2022
Trip type: Travelled as a couple
Thank Diane T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 17 December 2021 via mobile

As per the country requirements we were supposed to have either a vaccination pass or a negative covid test. We had both done in the UK, we brought the covid letter confiming that we were vaccinated which the hotel didn’t accept as there wasn’t a QR code to be scanned. So we showed them our covid test which we did prior to our departure to Italy, the QR code there wasn’t recognized by the app so they told us basically they only accept QR done in Italy…. Everywhere else in the country we had no issues with the green pass we presented from the UK, but here we had to spend some extra money to be able to stay at the hotel…

Room tip: If you’re not Italian just find another place to stay
Date of stay: December 2021
Trip type: Travelled as a couple
Thank murzimme
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 7 October 2021 via mobile

Well organized and quiet!
It's a bit far from the center, though it's located in a super quiet area, close to a street with all shops and the main street has buses' routes to the city center.
Pay a visit and notice the tranquility there as well as the kindness of the staff.

Date of stay: October 2021
Trip type: Travelled with friends
Thank 792raninj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 5 October 2021

My room was basically comfortable and staff were friendly, but there were a number of things that detracted from the experience.
The traffic is pretty loud with the window open; so I'm guessing a room in the back of the hotel would have been preferable.
My laptop got enough power from the outlet to operate but not to charge, so it turned off immediately after being unplugged.
The shower head sprays water in all directions.
There are no bars of soap, only the liquid kind.
Vegan options at breakfast were limited; I had the fruit salad, which was good but there was a relatively small amount of it available.
The breakfast room has limited capacity and my group (four people) couldn't be there at the same time; but this is understandable as a precaution against Covid.

Room tip: The back side is probably quieter
Date of stay: July 2021
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank tomamokan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 30 October 2020

Stayed at this hotel in mid September for a week, supposedly a 4star hotel, on arrival late afternoon were told that the bar and restaurant were closed indefinitely and no room service was available due to COVID-19 , despite the fact that before we traveled to Rome from London were assured the hotel was operating normally.
The hotel is in the business district so a good 45 minute walk to the centre of the city, buses are available but you need to get a ticket beforehand.
The hotel staff were very friendly and helpful, the hotel itself is looking tired and a bit rundown, the room was not what I expected of a 4 star hotel, the bathroom sink waste leaked on the floor and the plug in the bath was broken.
The continental breakfast had limited choice available. I I were to visit Rome again I would no stay here due to the condition of the hotel and also it is too far from the city centre.

Date of stay: September 2020
    • Value
    • Rooms
    • Service
2  Thank KSJLS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sergio Sampieri, Direttore generale at Hotel Caravel, responded to this reviewResponded 14 November 2020

KSJLS, thank you for taking your valuable time to review your recent experience. We are disappointed to hear that you were unhappy with your stay. I confirm that our restaurant and bar are currently closed in this specific period of time; we will keep you posted through our website about their reopening. In the meantime, all of our guests can always rely on our front desk team who is happy to suggest alternative options nearby that can deliver to your room. We regret the other shortcomings you experienced – please feel free to let our reception team know next time and we will gladly fix any issue or even change your room if needed, with no problem. Breakfast is now slightly reduced yet offers a complete variety of high-quality Italian items, including handmade products, safely sealed and delivered to you following our strict security protocols. Once again, thank you for choosing to stay with us – we hope to have another opportunity of welcoming you in the future.

Warm regards,
Sergio Sampieri

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