My room was basically comfortable and staff were friendly, but there were a number of things that detracted from the experience.
The traffic is pretty loud with the window open; so I'm guessing a room in the back of the hotel would have been preferable.
My laptop got enough power from the outlet to operate but not to charge, so it turned off immediately after being unplugged.
The shower head sprays water in all directions.
There are no bars of soap, only the liquid kind.
Vegan options at breakfast were limited; I had the fruit salad, which was good but there was a relatively small amount of it available.
The breakfast room has limited capacity and my group (four people) couldn't be there at the same time; but this is understandable as a precaution against Covid.

Stayed at this hotel in mid September for a week, supposedly a 4star hotel, on arrival late afternoon were told that the bar and restaurant were closed indefinitely and no room service was available due to COVID-19 , despite the fact that before we traveled to Rome from London were assured the hotel was operating normally.
The hotel is in the business district so a good 45 minute walk to the centre of the city, buses are available but you need to get a ticket beforehand.
The hotel staff were very friendly and helpful, the hotel itself is looking tired and a bit rundown, the room was not what I expected of a 4 star hotel, the bathroom sink waste leaked on the floor and the plug in the bath was broken.
The continental breakfast had limited choice available. I I were to visit Rome again I would no stay here due to the condition of the hotel and also it is too far from the city centre.