A true gem near the Vatican in Rome. The room is comfortable, the staff anticipates your every need, and is incredibly helpful. From the moment of arrival, it was clear they strive to assist with anything you might need. I highly recommend this hotel to everyone.
Thank you so much for choosing us, our guests' comfort is our number 1 priority! :)
Claudia
Lovely hotel close to everything. We walked everywhere and saw all the sights Trevi fountain, Spanish steps. Some were about half an hour walk away but it was a lovely walk. Only needed a metro for the colosseum. Very modern and clean every day. Hosts were very helpful with tips of the best places to eat. As others have said you can hear noise from reception as the walls are quite thin but this never bothered us. We napped during the afternoon and slept well at night. We were in a room near reception but had no room next door to us though so this may have helped. I really enjoyed my stay here and the room was really big and lovely to return to after a busy day in Rome.
Thank you very much for the kind words, we are extremely happy to hear that your stay was more than positive! We hope to have you back with us soon :)
We spent 3 nights at this hotel location was fantastic close to cafes and restaurants, very short walking distance to the Vatican, shops and transportation. Staff are very friendly and helpful, the room and bathroom very clean and comfortable. Room was super hot but we only realised too late that even though they stated a/c would be available from later in the year, it actually worked. They did not clean our used mugs on the first day nor replenish the teabags and there was no milk but these are oversights that happen.
One complaint we had is that there is not enough light in the room. Once you open the windows there is good light but you are on complete show to the buildings opposite but at night it is quite dim - very difficult to read in bed.
Our biggest issue however is that there is no soundproofing of the rooms at all. Our room was between the reception and another room - if you need a rest in the afternoon as we did as we had left home at 3am you will hear every single thing going on at reception. Once reception is closed that side is quieter however you will hear the person/s in the room next door. We woken up every day of our 3 day holiday extremely early 4.30/5am hearing the person next door either on the phone talking and laughing or taking a shower – it sounded like they were knocking on our wall every time they put the shower on and off the bracket and the last day at the same early hour impossible to believe but true someone who seemed to be wrapping something and we could hear the noise of the tape being torn over and over again.
Honestly it's a lovely spot - but if you are a light sleeper or wish to get a good sleep and lie in a bit on your holiday take ear plugs and hope for the best
We are sorry to hear that you have experienced this inconvenience! Unfortunately we know about the soundproofing problem, which is why we offer earplugs free of charge to all our light-sleeping guests, simply by asking at reception. We hope however that this did not spoil your stay in Rome, and that we will see you again soon :)
Avoid this Apartment (It's not a hotel!)
I think that the rating is good just because after they ask to put a good rating!
First of all, the Eccelso hotel is NOT a hotel. It's an apartment. But you'll pay like it's a hotel.
What's even worse is that it is NOT at the address indicated on the website (Via Catone). It's somewhere else 15 minutes walk away from the supposed reception (Via Vaticano), dark and dangerous. So if you arrive to check in, you will have to walk another 15 minutes with your bags to the room.
Location: the place is dark and it seems dangerous to walk after dark, as it has a staircase next to it with people who live on the street.
Entrance: At the entrance, there is a gate with two dogs (one seems to be of the Pitbull breed) that were often loose at the entrance of the apartment not allowing them to leave or enter.
Attendants: They are rude and grumpy. When we arrived (at the address indicated in the reservation) the attendant informed me that the one did not have my reservation at the hotel. It was only after I confirmed the address on the reservation, that he mentioned that it was not at that address but a 15 minute walk away.
Very nice room and decent size for Rome. The front counter staff is wonderful. They know everything from where to eat to where to catch a train. This is a quiet neighborhood that is about 5 minutes from the Vatican. Plus you can be at the Metro station in 5 minutes and get to anywhere in Rome. Definitely recommend giving them a shot, you will not regret it.
Thank you so so so much! Hope to see you again soon :)
