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All reviews rooftop pool sister hotel bay of naples larger pool sea view the ground floor lovely hotel restaurant staff lemon grove half board reception staff orange trees train station the main square evening meal town centre garden area
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Reviewed 15 August 2015

We booked to stay at here with our daughters to celebrate our silver wedding anniversary and it was beautiful. From the moment we arrived, everyone was welcoming and helpful. Our room was huge and we found a complimentary bottle of champagne on ice waiting for us!
The restaurant staff are amazing! They are so kind and attentive, if only everywhere was like this. They went out of their way at every opportunity to make our stay special and comfortable, nothing was too much trouble. We received personal service every time. The food was amazing and I put on half a stone!
Thank you Enzo, Carmine, Salvatore, Isadoro, Dino, Pasquale, Giuseppe, Giusy, Katja, Flora, Francesco and all the lovely staff, we are already looking at booking for next year!

  • Stayed: August 2015, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Liz C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
delavillesorrento, Manager at Grand Hotel De La Ville Sorrento, responded to this reviewResponded 18 August 2015

Dear Guests,
Reading such a flattering review is just stunning, we give You our very warmest thanks.
Here at the Grand Hotel De La Ville we consider a pleasure rather that a duty to make You guests feel cared and regarded, as well as our duty concerns such a gratifying task: make You enjoy. Thus it’s not a surprise that we turn so grateful when we are rewarded with wonderful words like Yours, which sound like a ringing bell that claims “Good Job”.
We are also proud that you liked the wide choices offered by our menus, which every day are ready to give a perfect essay of the Italian culinary tradition, praised all over the world.
We really look forward to welcoming you again, hoping to see you as soon as possible

Warm Wishes
The Management

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Reviewed 15 August 2015

We arrived home a week ago. Our first time in sorrento. The hotel was outstanding and the staff were amazing. We all thoroughly enjoyed our time at the hotel and did not want to leave.

Thank you to everyone, would like to give a special mention to Enzo, Carmine, Guisy, Salvatorie, Dino and Flora, they made us all feel so special.

  • Stayed: July 2015, travelled with family
    • Value
    • Location
    • Service
1  Thank Nicola M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
delavillesorrento, Manager at Grand Hotel De La Ville Sorrento, responded to this reviewResponded 16 August 2015

Dear Guests,
Thank you for such a kind review about us, we are glad that the cordiality and the helpfulness of the member of our Staff contributed to make your stay here at the Grand Hotel De La Ville respect your expectations and, we hope, even outdo them.
We look forward to welcoming you again soon, to accommodate you always in the best way possible.

Warm Wishes
The Management

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Reviewed 15 August 2015

My daughter and I stayed for a week here in July. The hotel is very well located for both the town centre and train station. The hotel was superb and we loved the rooftop pool. Particular mention must be made of the restaurant staff. Carmine, Enzo and their team were so warm and welcoming. They were incredibly hardworking and really made our holiday. We were also very impressed with a separate vegetarian menu and delicious food, beautifully presented. Grazie!

Room Tip: Lack of a good view from our room was made up for by the superb views from the rooftop pool.
  • Stayed: July 2015, travelled with family
    • Value
    • Sleep Quality
    • Service
2  Thank Maggie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
delavillesorrento, Manager at Grand Hotel De La Ville Sorrento, responded to this reviewResponded 16 August 2015

Dear Guests,
Thank you so much for the gratifying words you spent for us, we are greatly happy that you enjoyed the services our hotel offers starting from its functional position, two steps far from the city center, to the ones straight inside our structures, like our two pools, the al fresco restaurant, the lounge bar and all the others we provide for You guests’ satisfaction. Making Your holiday an unforgettable experience is the goal we aim to here at the Grand Hotel De La Ville, and this is the reason why our Staff is always ready to meet your requests in order to fulfill them in the best way possible.
We hope to welcome you again soon

Best Regards
The Management

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Reviewed 15 August 2015 via mobile

My Family just spent seven "FANTASTIC" nights at this Hotel. Following a bad experience in Rome after being pick pocketed on the Metro, this hotel and all it's staff provided a marvellous, friendly atmosphere the moment we walked through the door. After hearing about our experience in Rome we were pleasently surprised with a bottle of Prosseco wine compliments of the hotel (a special thanks to the female receptionist who went the extra mile to help us).
Every member of staff throughout this hotel were very helpful and friendly making the holiday special. The food is exceptional and I would recommend you eat in the Restuarant at least once (the food was that good we did it every night). The rooms were very clean with our room (311) overlooking the Bay of Naples with Mount Vesuvius in the background. My praise for the hotel goes on and on. Look forward to staying there again. Mr Reay

Stayed: August 2015, travelled with family
1  Thank Gary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
delavillesorrento, Manager at Grand Hotel De La Ville Sorrento, responded to this reviewResponded 16 August 2015

Dear Guests,
Thank you so much for having written such a rewarding review concerning Your stay here at the Grand Hotel De La Ville, knowing that You noticed and appreciated so much all the efforts we make to please Your holiday to the best of our ability is a marvelous gratification for us, and a motivation to keep on hardworking. We are proud and comforted to hear that You found here a remedy to the malaise for the bad misadventure you experienced, and we are happy thinking that we might have contributed to this making you have enjoyable time thanks to the helpfulness and the joviality that are some of the greatest prides for all the members of our Staff.
Thank you also for having remarked the high quality of our restaurant, praised for the tastiness and the refinement of the dishes prepared by our Chef and his first class team, that every year introduce in the menu something new to delight your tastebuds.
We look forward to welcoming you again in the future.

Best Regards
The Management

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Reviewed 14 August 2015

Fabulous location with amazing views out over the Bay of Naples. Easy access from train or a short taxi ride from the harbour if you travel by hydrofoil.
Lovely clean, spacious room with comfy bed and decent sized balcony. with table chairs and loungers
Aircon
Safe in room
Very friendly staff
Good breakfast and lovely garden terrace open for breakfast, lunch and dinner.
Pleasant Bar with entertainment several evenings a week
Wifi available

  • Stayed: May 2015, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank MrsJonesManchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
delavillesorrento, Manager at Grand Hotel De La Ville Sorrento, responded to this reviewResponded 16 August 2015

Dear Guests,
We are glad that you saved some of Your time to write such a flattering report regarding Your stay here at the Grand Hotel De La Ville, and we are happy that you appreciated all the services we provide in order to allow You enjoy Your holiday as well as possible, from the elegance and cleanliness of our rooms to the fine live music entertainment we have three times a week with both international and typically Neapolitan songs , to enliven the evenings our guests can spend tasting the sublime first-class dishes prepared by our Chef or just relaxing in our brand new lounge bar.
We look forward to having you here again in the future

Kind Regards
The Management

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