Very friendly, motivated and enthousiastic animators with very pleasent games for everyone. The animators make a realy good team. Always nice to meet them. The shows in the evening are also very nice for everyone.More
Very friendly, motivated and enthousiastic animators with very pleasent games for everyone. The animators make a realy good team. Always nice to meet them. The shows in the evening are also very nice for everyone.MoreShow less
Thank you for your excellent review.
We are very proud that we are the perfect option for your entertainment holidays.
Hope to see you again soon!
Breakfast is not what it was pre covid
Staff can’t be bothered
Scolding hot water in shower followed by cold please don’t put children in the shower unattended
They cater more now for Spaniards and cyclists
Spa is full of adolescence teenagers
Screaming kids late at night running down the corridor
We have come here 3 times a year both spring and summer it’s just not the same place time to move on
Dear guest, thank you for taking the time to share your feedback on your experience with us. We regret your overall perception of the hotel and the displeasure they may have caused you. We will take your comments into account in order to improve the areas in which you have observed nonconformities. We hope to have you back soon, best regards!
I was in the Spa area, I have to say that it was impresive the infranstructure of installations and organization of the hotel at large. I was surprised with the good deals for spa + massage + buffet lunch or dinner
. I loved the service. I chose the candle ritual massage. My massage therapist was Carlos, so proffesional, (I had a neck pain, I ended up renew, so relaxed) everything more than perfect. impeccable!! wishing going back again!!
Thank you for taking your time to share your recently stay at AR Diamante Beach.
We are delighted to read that your stay was great.
We hope that you will choose us to visit us again in the future.
Only "Average" (3/5) not "Very Good" (4/5)
Pros : Good Covid precautions - all staff wearing masks.
Generally very clean throughout.
Bar/ restaurant staff very attentive, friendly and worked very hard.
ATM machine didnt work with Reception staff reluctant to contact merchant with a " not our problem/ responsibilty" attitude. Only relented when I persisted with a 2nd member of staff and took 3 days to put a notice on machine. No toilet brush or bath slip mat in bath. Two used tissues on balcony floor for duration of our stay and partition screen looked like it hadnt been cleaned in a long time. Entertainment (Bingo and karaoke style duo) two nights only and only other bar closed accordingly !? Pool bar ( garden shed ) never opened....apparently opens very end of June ! No kettle in room ....apparently you can request one from Reception ( presumably they have several hundrerd to cover all requests ) but still no tea or coffee available. Paper cups in room - 4 star ?? Small smoking area but chastised if you took a patio chair with you. No Hotel info throughout property just bar code scanner points for meal times, bar prices, etc - ok if your phone has this facility but ours doesnt. Hotel name is misleading....nearest beach is 15mns walk away. Food quality generally good but a bit limited choice some days, particularly veg and rice dishes. In summary I consider this hotel 3 star not 4 star but others may disagree but not the people we spoke to.
Thank you so much for sharing your opinion.
We are very glad that you enjoyed in your stay.
We apologize for the inconvenience during your stay at our hotel. we will take note of your comments to be able to improve the next time.
See you again soon!
The staff was nice. Breakfast was exelant. The solarium erya is good but there are no service in the garden. You have to stand up and walk to the bar some way. Room was wery clean but interior getting old. Did not use restaurant in the hotel. The coktails in the bar where strange, how they where made. Not like evrywhere else.
Dear customer. Thank you for choosing AR Diamante Beach***S to enjoy a holiday in Calpe. We will share your comments with the team. We are sorry if you had any inconvenience during your stay. A greeting.