We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great ambiance ”
Review of Tommy Mel's

Tommy Mel's
Ranked #5,121 of 12,883 Restaurants in Madrid
Neighbourhood: Barrio Salamanca
Restaurant details
Neighbourhood: Barrio Salamanca
Reviewed 18 August 2018 via mobile

American style dinner with great burgers. Loved the options on the menu and the desserts! Kids love it!

Thank isaonboard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (143)
Traveller rating
Traveller type
Time of year
Language

1 - 5 of 143 reviews

Reviewed 16 March 2018 via mobile

Food is ok but nothing special. Supposedly like an American diner the menu is fairly varied. The service was pretty good until it was time to pay. I think it must have been tidy up time as the staff disappeared and myself and other diner had to wait a long time for service.

Thank Engbandh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 October 2017

Nice big burgers, and Hot dogs and nice Cold beers. Nice 50's American Diner Decor. An option if you're not feeling adventurous on eating something more Spanish traditional. It was a welcome find for me.

    • Value
    • Service
    • Food
Thank timbookthree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tommy Mels T, Community Manager at Tommy Mel's, responded to this reviewResponded 6 January 2018

Dear Tim, thanks for your review, We are glad to hear that you have a good experience. Hope to see you soon again. Best regards!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2017 via mobile

We had lunch here as we were in search of something other than tapas! The menu has a lot to choose from - burgers, nachos, steak etc... So there is definitely something for ever! We orders the Angus and Rocket Man burgers, you can choose whether to have them in a seeded or brioche bun and these come with skin on fries. There seems to be plenty of staff in this 2 floor restaurant but we ended up waiting about 45mins for our good. When it finally arrived my burger was cold but I couldn't be bothered to ask to have it re-heated as it would have taken ages and by that point I was absolutely starving.

Just to note, soft drinks in Madrid are more expensive than in other countries I've visited €2.50 for a small bottle or 330ml can - most of the time a glass of wine is cheaper!

I think this could be a great place if the staff were just more organised.

Thank Lovemafood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tommy Mels T, Community Manager at Tommy Mel's, responded to this reviewResponded 12 August 2017

Thanks for your review, We are glad to hear that you have a good experience. We'll send your comments to our manager so that they can take them into account and improve.

Hope to see you soon again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2017 via mobile

What a disaster, 4 people .... ordered menu ... one second plate arrived and one starter then nothing else for half an hour.... finally got the waitress (2 waitresses for a 2 floor restaurant with terrace). Food arrived .... was tasteless .... discovered they forgot the bourbon onion sauce.... complained .... took the plate back - 2/3 eaten burger ... brought the same burger back with a tub of onions on the side...(photo included). Disaster ... waitress says gluten free held up the kitchen and confusion in the kitchen besides people arriving and leaving before we ate.... waitress cancelled 2 waters from the bill and a quesadilla.... €7 in total for completely ruining our night.... what a disaster and badly managed restaurant .... don't recommend.

Thank WarrenB99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tommy Mels T, Community Manager at Tommy Mel's, responded to this reviewResponded 27 July 2017

Dear Warren, We are very sorry to hear that you didn't have a good experience. We'll send your comments to our manager so that they can take them into account and improve.

Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Tommy Mel's also viewed

Madrid, Community of Madrid
Madrid, Community of Madrid
 
Madrid, Community of Madrid
Madrid, Community of Madrid
 
Madrid, Community of Madrid
Madrid, Community of Madrid
 

Been to Tommy Mel's? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing