Its about 20 minutes from the city proper. They have 2 elevator. Each can accomodate 4 persons. The room is clean and spacious. But the lights is not enough its a little dark for us. The hot water is nice. The restaurant food is ok. Breakfast buffet have limited choices, With bread.
This hotel is clean and modern, however, it has been built in the middle of an industrial park where you pay a toll to enter. The dining room was closed for dinner and it was explained to us that there is a 24 hour pizza restaurant that will provide room service, but we did not try it. The included breakfast was strictly continental. There is nowhere to go if you don’t have a car (remember the toll for when you return). We were also told that airport transportation was available, a pre-ordered cab for €30. Room was comfortable and the staff were accommodating.
After my Airbnb fell through at less than 48 hours before traveling to Madrid I was lucky enough to find a free room at Hotel Mercader.I can highly recommend this Hotel Mercader. The room was clean, bathroom was spotless, the staff were friendly and helpful. I also had the wonderful breakfast of a morning. Great way to start the day.
Thank you for staying at Hotel Mercader! We are very concerned about making our guests' stay as pleasant as possible, so we appreciate your comments and look forward to seeing you again.
The hotel is great,it's modern, comfortable, great customer service, spacious, a good value and tasty buffet breakfast. We were really happy with everything. However, be careful with your personal and valuable items. My waist clip bag went missing, fortunately it had nothing valuable in it. Wether the cleaner intentionally stole it or it somehow 'accidentally ended up in the bin' through general carelessness I don't know, but when I left my room it was on the desk and when I came back after the cleaners had been in it was gone and nowhere to be found. Very annoyed about this. Reception contacted the cleaner who denied any knowledge of it. The safe in the room also didn't work which was frustrating. In any case, be careful with your personal items. Other than this very annoying and inconvenient incident the hotel was great and the staff were really friendly and accommodating.
Thank you for staying at Hotel Mercader! We are very concerned about making our guests' stay as pleasant as possible, so we appreciate your comments and look forward to seeing you again.
it has great rooms, excellent bathroom with hot tub, and free parking. But its terrible located, not for tourism and unthinkable without a car, and even so, with car, is really hard to drive in, and drive out
Thank you and Best Regards,
