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All reviews neptune fountain estado puro great location guest relations tapas thyssen bornemisza reina sofia within walking distance atocha train station botanical gardens the ritz taxi stand inside room breakfast buffet superior room minute walk nespresso machine
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Reviewed 26 July 2018 via mobile

Stayed for two nights on our first trip to Madrid - hotel is centrally located adjacent to the iconic Neptunes Fountain.
Within easy walking distance of the main tourist attractions ( museums , cathedrals etc).
Many great eating and drinking spots nearby -try out the Sky Bar at the NH Collection Gran Via.
Room was very comfortable with great shower and very comfortable bed - ac worked a treat.
Font desk staff very friendly and extremely helpful.

Stayed: July 2018, travelled as a couple
Thank Jim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia S, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this reviewResponded 1 August 2018

Dear Jim L,

Thank you for your nice and motivating review.
All the Nh Collection Paseo del Prado Team is delighted to read the nice words you dedicated to all the personnel and especially to the amazing location of the Hotel and to our comfortable and elegant rooms.
We truly hope to welcome you back very soon.
We remain at your entire disposal.

Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2018 via mobile

This is a nice hotel which allows you to walk to many sites in Central Madrid. The room was a decent size with all the necessary amenities. The breakfast is the highlight of this hotel. It is quite amazing what it serves up for breakfast. An amazing choice of food and drinks.

Stayed: July 2018, travelled with family
Thank Hoppere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia S, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this reviewResponded 25 July 2018

Dear Hoppere,

Thank you for such a nice review!
All the Nh Collection Paseo del Prado's team is delighted to read that you enjoyed the service of the attentive and professional personnel and our varied and healthy breakfast.
It has been a real pleasure to provide you with a wonderful stay in Madrid and we truly hope to welcome you back very soon.

Best Regards

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Reviewed 11 July 2018 via mobile

Excellent, friendly staff, beautiful and clean, charming rooms, in a lovely location. Highly recommend this boutique hotel located close by to many restaurants and central to Madrid’s wonderful sights. Our room over looked a lovely square

Stayed: July 2018, travelled as a couple
Thank 321sl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia S, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this reviewResponded 12 July 2018

Dear 321sl, Thank you very much for your fantastic review. We are very happy to read that you had a "wonderful" stay and that you appreciated our location, your room and the friendlyness of our staff. We hope to have a new opportunity to welcome you again soon and remain at your entire disposal for anything you may need. Best regards,

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Reviewed 4 July 2018 via mobile

We enjoyed our stay with it’s great location across from large park and fountain, not far from train station.
Staff were very friendly and helpful starting with the front desk at checkin (and checkout) and especially Francesca at information desk who answered our request for a recommendation of a leather store and restaurant that were outstanding.

Stayed: June 2018, travelled with family
1  Thank Greg P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia S, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this reviewResponded 7 July 2018

Dear Greg P, Thank you very much for your kind review. We are very happy to read that you enjoyed our location and our staff service. We would love to have a new opportunity to welcome you again soon and look forward to welcoming you again soon. Best regards,

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Reviewed 4 July 2018 via mobile

Great location. Very nice room. Helpful staff. High-speed internet was unreliable. Great restaurants museums and transportation within walking distance. Never needed to eat in the hotel itself but the common areas were very nice.

Stayed: May 2018, travelled with friends
Thank RoosterBlue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia S, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this reviewResponded 4 July 2018

Dear RoosterBlue, Thank you very much for sharing your feedback in TripAdvisor. We are happy to know that you enjoyed our location in the heart of the city, your room and our service. Please do not hesitate to contact us for anything you may need. All the team looks forward to welcoming you again soon. Best regards,

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