We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,077)
Filter reviews
1,077 results
Traveller rating
497
445
107
19
9
Traveller type
Time of year
LanguageAll languages
More languages
497
445
107
19
9
Show reviews that mention
All reviewswalking distanceearly bird breakfastgreat breakfast selectionexcellent free wificomplete breakfastgreat locationdouble bedroommetro stationeggs to orderclose to the city centervery nice staygood sizebusiness tripcontinental breakfastthe wi fiwould stay here againstayed for nights
Filter
Updating list...
5 - 10 of 1,077 reviews
Reviewed 19 April 2018

Good location, friendly staff. First floor room giving to the street with bad sound insulation. Good bars and restaurants in the neigbourhood. Unfortunately no taxi station close to the hotel. Normal value for the money.

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
1  Thank ilkkakontto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guillermo P, Director General at NH Alonso Martinez, responded to this reviewResponded 14 May 2018

Dear Ilkka,

Thank you for sharing your thoughts about your stay at our hotel. We specially appreciate your satisfaction with our staff, that always try to deliver their best.

Given that our central location means we are surrounded by some hectic streets, we pay great attention to the room insulation. We take into account your comments about this subject.

Certainly we have no taxi station at the door. In case a taxi is needed by the guests, our Front Desk staff calls for having one sent to the hotel. Waiting time is short since usually there are a good amount of taxis available in the area.

Thank you for choosing us for your stay in Madrid. We hope to have the pleasure that NH Hotels be your next election soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2018

Rooms are small but beds are very comfortable. Large bathrooms and everything is clean and tidy. Robes provided. Reception staff are extremely friendly and helpful !! The hotel is a close walk to shops/bars/tourist bus stop/metro and is nice and quiet. It's around a 20 minute walk to the main center. We were a group of ten (five couples).Great free wi-fi ! Good breakfast.

Room Tip: Our room overlooked a courtyard but was very quiet. There were rooms that overlooked the street but we preferred our room.
  • Stayed: April 2018, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Alan187051
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arantxa G, Gerente at NH Alonso Martinez, responded to this reviewResponded 14 April 2018

Alan,

Thank you so much for your nice comments regarding your stay with us, and for sharing it with other TripAdvisor travellers.

I am glad your stay with us was nice, and that you liked the location, the reception staff, our free wifi and our breakfast, thank you!!!!

Hope you and your friends come back soon to Madrid. Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2018 via mobile

Just back from 5 nights in the NH Alonso Martinez. The area of Chamberi was simply the perfect place to be. We could walk into the city centre yet we were away from the busy hustle and bustle. There were lots of lovely restaurants and bars nearby to relax in at the end of a busy day’s sightseeing.

Easy to get to from the airport, get the metro to
Nuevos Ministereos, change lines and then 2 stops to Alonso Martinez.

This hotel has everything you could want in a hotel for a city break in Madrid.... safe, robes, slippers, excellent free WiFi, spotlessly clean, great breakfast and a truly wonderful location just steps away from the Metro.

However, I am only giving it 4 stars instead of 5 because of the heat in our room. We visited at the end of March when the weather was exceptionally good, over 20 degrees every day yet the heating was on all the time! We asked about the air conditioning at Reception and were told that it only comes on in summer!! Luckily, we were in a standard room at the back of the hotel so we could open the bedroom, and bathroom, windows every night to create a draught so we were able to sleep. This room faced into an interior courtyard and there was never any noise. Had we been in a superior room, facing the street, I don’t know how we could have slept though. Type in ‘warm room’ or ‘hot’ in the search box here on this TripAdvisor page for the hotel and you will see that we were not alone in finding the rooms uncomfortable, it appears to be a fairly common complaint.

So, if visiting again in the heart of a cold winter, or in the middle of summer when the AC is working, I would definitely stay here. If traveling in Spring or Autumn I would look at other hotels in this area.

Stayed: March 2018, travelled as a couple
1  Thank MMMH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2018

The location of your hotel is very appropriate for my business. I was very much impressed with the receptionists and they were very friendly. Always ready to help. I will definitely want to come back to the same hotel next time. They made my stay in Madrid pleasant. Nothing to regret.

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
Thank jogbonnaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arantxa G, Gerente at NH Alonso Martinez, responded to this reviewResponded 14 April 2018

Dear Client,

I am glad to see that after staying with us, you will come back for your next stay, thanks!!

It is good to read that the recepctionists made your stay in Madrid pleasant, that is the reason of our job.

Hope to see you soon. Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2018

Enjoyable hotel in the usual line of this brand, well located and connected. All the staff are friendly and helpful. Clean and spacious rooms, well-assorted breakfast.
For those politically concerned, I notice that the only newspaper you can found in the common areas is the far-right pamphlet "La Razón".

Room Tip: Better with some view.
  • Stayed: March 2018, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Rafael De E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews