Excellent customer service. Nice room with comfortable beds and spacious bathroom. Safe in the room. Hotel located within walking distance of main attractions. Surprise continental breakfast for early risers. Very nice stay.More
- Free Wifi
Excellent customer service. Nice room with comfortable beds and spacious bathroom. Safe in the room. Hotel located within walking distance of main attractions. Surprise continental breakfast for early risers. Very nice stay.MoreShow less
Thank you for sharing your experience with other travellers in TripAdvisor.
We appreciate your comments on our beds, bathrooms and room amenities. It's also nice to know that you found very convenient our location.
We all feel proud that we could surpass your expectations through our service, providing you with our early bird breakfast for instance.
I'd like to thank you on behalf of the whole team. We expect to welcome you soon again at NH Hotels.
Good location, friendly staff. First floor room giving to the street with bad sound insulation. Good bars and restaurants in the neigbourhood. Unfortunately no taxi station close to the hotel. Normal value for the money.
Thank you for sharing your thoughts about your stay at our hotel. We specially appreciate your satisfaction with our staff, that always try to deliver their best.
Given that our central location means we are surrounded by some hectic streets, we pay great attention to the room insulation. We take into account your comments about this subject.
Certainly we have no taxi station at the door. In case a taxi is needed by the guests, our Front Desk staff calls for having one sent to the hotel. Waiting time is short since usually there are a good amount of taxis available in the area.
Thank you for choosing us for your stay in Madrid. We hope to have the pleasure that NH Hotels be your next election soon.
Rooms are small but beds are very comfortable. Large bathrooms and everything is clean and tidy. Robes provided. Reception staff are extremely friendly and helpful !! The hotel is a close walk to shops/bars/tourist bus stop/metro and is nice and quiet. It's around a 20 minute walk to the main center. We were a group of ten (five couples).Great free wi-fi ! Good breakfast.
Thank you so much for your nice comments regarding your stay with us, and for sharing it with other TripAdvisor travellers.
I am glad your stay with us was nice, and that you liked the location, the reception staff, our free wifi and our breakfast, thank you!!!!
Hope you and your friends come back soon to Madrid. Best regards.
Just back from 5 nights in the NH Alonso Martinez. The area of Chamberi was simply the perfect place to be. We could walk into the city centre yet we were away from the busy hustle and bustle. There were lots of lovely restaurants and bars nearby to relax in at the end of a busy day’s sightseeing.
Easy to get to from the airport, get the metro to
Nuevos Ministereos, change lines and then 2 stops to Alonso Martinez.
This hotel has everything you could want in a hotel for a city break in Madrid.... safe, robes, slippers, excellent free WiFi, spotlessly clean, great breakfast and a truly wonderful location just steps away from the Metro.
However, I am only giving it 4 stars instead of 5 because of the heat in our room. We visited at the end of March when the weather was exceptionally good, over 20 degrees every day yet the heating was on all the time! We asked about the air conditioning at Reception and were told that it only comes on in summer!! Luckily, we were in a standard room at the back of the hotel so we could open the bedroom, and bathroom, windows every night to create a draught so we were able to sleep. This room faced into an interior courtyard and there was never any noise. Had we been in a superior room, facing the street, I don’t know how we could have slept though. Type in ‘warm room’ or ‘hot’ in the search box here on this TripAdvisor page for the hotel and you will see that we were not alone in finding the rooms uncomfortable, it appears to be a fairly common complaint.
So, if visiting again in the heart of a cold winter, or in the middle of summer when the AC is working, I would definitely stay here. If traveling in Spring or Autumn I would look at other hotels in this area.
The location of your hotel is very appropriate for my business. I was very much impressed with the receptionists and they were very friendly. Always ready to help. I will definitely want to come back to the same hotel next time. They made my stay in Madrid pleasant. Nothing to regret.
I am glad to see that after staying with us, you will come back for your next stay, thanks!!
It is good to read that the recepctionists made your stay in Madrid pleasant, that is the reason of our job.
Hope to see you soon. Best regards.
Enjoyable hotel in the usual line of this brand, well located and connected. All the staff are friendly and helpful. Clean and spacious rooms, well-assorted breakfast.
For those politically concerned, I notice that the only newspaper you can found in the common areas is the far-right pamphlet "La Razón".