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Algotels
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3 - 8 of 134 reviews
Reviewed 24 July 2012

I'm just back. Really angry because of the misbehavior of the hotel. Making my reservation, I clicked on the wrong link (this hotel and not the one I really wanted). Five minutes later I called the hotel apologizing for my mistake and kindly asking to cancel my reservation. I explained very kindly the problem: it was an error, I had to give a concert in a place very far from them (the hotel is OUT of Madrid and this is not clear in their presentation!!), they refuse very rude to let me speak with the director, telling me they had already charged on my credit card ALL the amount of three nights! There was no way to change this, no exception even if I tried it various times and always kindly. So, I had to stay there: it is very far from the city, very uncomfortable, and the staff quite rude. They don't speak English at all, and the rooms are quite far from the photos they putted online. Breakfast expensive and poor (in my opinion some of the foods were recooked from the day before...). Wifi connection is not always working and when you call for someone at the reception often there is nobody. Totally unhappy stay and bad behaviour.

Date of stay: July 2012
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank Cristina C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 January 2024
Google Translation

Date of stay: January 2024
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 December 2023 via mobile
Google Translation

Date of stay: October 2023
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 November 2023
Google Translation

Date of stay: November 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 November 2023
Google Translation

Room tip: Autobús 651 desde moncloa .
Date of stay: November 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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