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All reviews nespresso machine great location farmers market old town car park the main square premium room separate toilet separate area full swing room overlooking the square hotel entrance public parking market days hams comfortable bed couple of nights
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Reviewed 18 July 2016

We had stayed here in 2014 and hasn't hesitated to book again. Great location, modern well appointed rooms, parking underneath the hotel, great breakfast, all you could wish for in a stylish hotel. Unfortunately we couldn't reserve one of the rooms overlooking the Plaza Mayor as we had last time, so we had a top floor large double on the 3rd floor. Great size room, but the A/C was breathless to say the least which resulted in us being toasted in top floor !That was a shame as otherwise we really like this hotel.

Date of stay: July 2016
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank JeremyNicole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SARA G, Director General at NH Collection Leon Plaza Mayor, responded to this reviewResponded 25 July 2016

Dear Jeremy Nicole

I would like to take this opportunity to thank you for choosing us again for your stay at NH Collection Plaza Mayor as well as for taking the time to send us your comments.

I appreciate your excellent comments, but also I would like to apologize for not covering your expectations regarding the room you were asigned where the A/C did not work right.
Please accept our most sincere apologies for any inconvenience this situation may have caused you.

yours sincerely

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2016 via mobile

Stayed overnight on a break from the camino de santiago. Polite non invasive staff, v comfortable room. No objections to hand washed laundry pilgrim style draped out of the penthouse balcony. Wonderfully tolerant would definitely do my laundry here again.

Date of stay: July 2016
Trip type: Travelled as a couple
Thank Tony P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SARA G, Director General at NH Collection Leon Plaza Mayor, responded to this reviewResponded 25 July 2016

Dear Tony

I would like to personally thank you for the trust given to our hotel, NH Collection Plaza Mayor, by choosing us for your stay in León

One of our objectives is to provide an extraordinary service and the staff work in order to achieve our guest´s satisfaction so we are glad you feel special while staying with us.

Looking forward to welcome you back in the near future
Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2016

Ideal location, nice breakfast options, comfortable rooms and helpful staff. We would definitely come back. Parking below the hotel was free and convenient. The beds were comfortable and on the far side from the plaza the room was perfectly quiet despite a concert in the plaza itself!

Date of stay: June 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
1  Thank sandraO1109BX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SARA G, Director General at NH Collection Leon Plaza Mayor, responded to this reviewResponded 25 July 2016

Dear Sandra

First, let me show you my gratitude for taking the time in sending us your review through Tripadvisor and for the trust you have placed in our hotel.

We really appreciate your comments, that I will share with the staff. They are the principal of our values and the effort day by day to satisty all our customers and to make them feel special and surprised while staying with us.


Hoping to welcome you next time
Receive my best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2016

The hotel is in an older building, right on the Plaza Mayor. This means that the rooms are not as large or modern as at some other NH hotels, but our room was clean and comfortable and the bathroom was well equipped. The real plus is the location. Our room overlooked the Plaza Mayor and we were a short distance from restaurants and the major sights.
You cannot drive to the hotel, but instead drive to the entrance to the parking which is right underneath. Thanks to our GPS we did so without incident. The hotel did send instructions, but having the GPS made all the difference. Service was fine and the Wi-Fi good. Recommended.

Room tip: Go for the view.
Date of stay: May 2016
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank retired698
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SARA G, Director General at NH Collection Leon Plaza Mayor, responded to this reviewResponded 11 July 2016

Dear guest

Let me show you my sincere gratitude for taking the time in sending us your review through Tripadvisor and for the trust you have placed in our hotel by choosing it for your stay at NH Collection Plaza Mayor.

Our superb location allows our guest to feel the place, with all the touristic attractions at a walking distance while staying in Plaza Mayor, an old typical "castilian" square.
We are glad you enjoyed while staying with us, which is one of our premises.

Hoping to welcome you for a next stay
Best regards

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Reviewed 29 June 2016

from the moment of check-in up to departure the staff has been very friendly and accommodating. If you stay in Leon this is the evry best location in the city right at the plazza mayor and only minutes walk to the legendary cathedral of Leon. even though the hotel was located so cetrally it was extremely quite at night time and in the morning.

Date of stay: June 2016
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
Thank 410andreasj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SARA G, Director General at NH Collection Leon Plaza Mayor, responded to this reviewResponded 30 June 2016

Dear Andreas

First, let me show you my sincere gratitude for taking the time in sending us your review through Tripadvisor and for the trust you have placed in our htoel by choosing it for your stay at NH Collection Plaza MAyor.

We really appreciate your excellents comments, that I will share with the staff. Comments like yours provides with the eestem to continue in our daily effort and it is our commitment to show that we can make you feel surprised and special while staying with us

Receive my best regards

Report response as inappropriate
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