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Reviews (308)
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All reviewsgreat locationpark viewsanta cruztaxi stophotel is excellentwalking distancesea viewrooms are spacious and cleaninterior roomspent two nightshot waterreception deskclose to the hotelcold meatsstayed here for one nightpleasant stayel corte ingles
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3 - 8 of 308 reviews
Reviewed 12 May 2018 via mobile

The room was very small for two people. The Service is fine. The Beds were very uncomfortable. The hotel is very good located at the city center. Taxi stop close to the hotel. Breakfast was normal. Not very noisy.

Stayed: May 2018, travelled as a couple
Thank zdevidrio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2018

We spent two nights here before a cruise. the staff were good check-in easy, The room was good, great view of the Plaza de Principe with its lovely trees, and the ocean beyond. The double glazing worked well as the Plaza can be noisy at night so we got a good nights sleep.The entrance is a little confusing as its actually inside a small shopping Mall

Room Tip: Best views obviously at the front.
  • Stayed: April 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank john b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2018 via mobile

Visited for four nights with my family. The location is great, walking distance from restaurants, shops and parks. The staff was friendly and helpful. We were traveling with our five month old daughter and needed to heat milk for her food. The bartenders kindly provided us with hot water to soak the bottle in.

Stayed: January 2018, travelled with family
Thank Sigríður E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2018

It has to be a 4* hotel but it was very much a 5* break. Carnival in Santa Cruz is amazing. We were told it was the 2nd biggest Carnival in the world. We haven’t experienced Rio but we doubt in can be as safe as Santa Cruz. The atmosphere all week was wonderful; everyone was friendly there was no [obvious] drunkenness or vomit. The Hotel is excellently situated. We did not expect ‘peace and quiet’; we were there for Carnival and were not dissappointed
The hotel is excellent! Good breakfast
Clean, convenient, with friendly staff, helpful, altogether great value.
We also visited Loro Parque in Porto del Cruz also excellent.

  • Stayed: February 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank david h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2018

We stayed here for a week for the Santa Cruz Carnival.
The hotel is excellent!
Clean, convenient, with friendly staff, helpful, altogether great value.
We could hear and see some of the partying from our 6th floor room window!
Obviously staying in Carnival week it was extremely noisy at night but we were prepared with ear plugs and slept well!

  • Stayed: February 2018, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Ruth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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